New Cairo City, Egypt
B2C Growth Manager
Job Description:
The company is a premier provider of high-end catering services, delivering exceptional culinary experiences for corporate and special events across Egypt. We are seeking a driven and dynamic Growth Account Manager-B2C to build and maintain strong relationships with corporate clients, drive sales growth, and elevate our brand presence in the market.
Key Responsibilities
- Develop and nurture strong relationships with individual clients, understanding their unique needs and preferences.
- Identify and capitalize on new business opportunities to expand our B2C client base, including weddings, private parties, home events, and celebrations.
- Prepare and present persuasive proposals and curated menus that reflect the company's premium positioning and tailored experiences.
- Manage the end-to-end consumer sales cycle, from inquiry and consultation to booking and post-event follow-up.
- Enhance customer experience by ensuring top-tier service and consistent follow-up, building long-term loyalty.
- Negotiate contracts and agreements to ensure mutually beneficial outcomes.
- Manage key accounts, ensuring top-tier customer service and client satisfaction.
- Work closely with the product and R&D teams to develop tailored menu options and event solutions.
- Stay updated on industry trends, competitors, and market dynamics to maintain a competitive edge.
- Utilize technology, CRM systems, data analytics, and digital tools to manage accounts, track sales performance, and enhance client engagement.
- Be flexible to work beyond regular hours to accommodate client needs and event schedules.
Qualifications & Requirements
- Near-native fluency in English is essential.
- Bachelor's degree in business administration, marketing, or a related field from a reputable university.
- Proven track record in corporate sales or key account management, preferably within
- the hospitality or food & beverage industry.
- Strong communication and interpersonal skills to build and maintain long-term client relationships.
- Passion for food and the ability to convey the unique value of our company's offerings.
- Strategic thinker with excellent negotiation skills and a results-driven mindset.
- High levels of motivation, resilience, and a commitment to excellence.
- Proficiency in technology, CRM software, Microsoft Office, and digital sales tools to streamline account management and reporting.
- Ability to work collaboratively across departments to ensure seamless service delivery.
- Professional appearance and demeanor, reflecting our brand image.
- Must own a car and be comfortable commuting for client meetings and events.
- Preferably resides in New Cairo
Required Skills:
B2C