Job Summary:

The Administration Manager plays a key role in supporting the daily operations of the retail store by managing administrative functions, ensuring compliance with company policies, maintaining accurate records, and supporting the store management team. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced retail environment.

Key Responsibilities:

• Oversee daily administrative and back-office operations to ensure smooth functioning of the store.

• Manage employee records, attendance, leave tracking, and payroll coordination.

• Prepare and maintain reports related to sales, inventory, expenses, and budgets.

• Ensure all compliance, licensing, and legal documentation is up to date.

• Coordinate with HR for recruitment, onboarding, and training schedules for store staff.

• Maintain proper documentation and filing systems for invoices, purchase orders, and vendor contracts.

• Monitor petty cash usage and perform regular reconciliations.

• Support store manager in audits, stock takes, and financial reporting.

• Handle internal and external communications related to administration.

• Ensure workplace safety regulations and store policies are adhered to.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Management, or a related field.

• 8+ years of experience in administrative or operations roles, preferably in a retail environment.

• Proficiency in MS Office (Excel, Word, Outlook) and familiarity with retail software systems (e.g., POS, inventory management).

• Strong organizational and time-management skills.

• Excellent communication and interpersonal abilities.

• High level of discretion and professionalism in handling confidential information.

Working Conditions:

• Full-time position.

• May require weekend or holiday work depending on store hours.

• Based in-store with regular coordination with other departments.