About the job Supply Chain Operation Manager
We are seeking a highly skilled and experienced Retail Operation Manager to join our dynamic team in the retail industry. The ideal candidate will play an essential role in enhancing the operational efficiency of our retail outlets while ensuring a high level of customer satisfaction. This position requires a strategic thinker with exceptional leadership capabilities to oversee daily operations, manage staff, and execute the company's vision in alignment with our goals. The Retail Operation Manager will be responsible for the implementation of best practices in retail operations, inventory management, and sales strategies. Additionally, this role involves analyzing sales data, forecasting trends, and maintaining optimal stock levels to meet customer demands. The successful candidate will work closely with multiple departments to ensure seamless collaboration and communication, fostering a positive working environment. As a key figure in our organization, the Retail Operation Manager will also contribute to the development of training programs for staff to enhance product knowledge and customer service skills. If you are a results-oriented professional with a passion for textiles and an eagerness to drive operational excellence, we invite you to apply and become a vital part of our team.
Responsibilities
- Oversee daily retail operations to ensure compliance with company policies and standards.
- Develop and implement operational strategies to enhance productivity and sales performance.
- Manage inventory control processes to maintain optimal stock levels and minimize losses.
- Analyze sales reports and data to identify trends and opportunities for improvement.
- Lead, mentor, and train retail staff, ensuring adherence to customer service standards.
- Collaborate with marketing and merchandising teams to execute promotional campaigns effectively.
- Prepare and manage budgets, ensuring cost-effectiveness in all retail operations.
Requirements
- Bachelors degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail management, preferably within the textiles industry.
- Proven track record of achieving sales targets and operational efficiency.
- Strong leadership and team management skills with the ability to motivate staff.
- Excellent analytical and problem-solving abilities.
- Effective communication and interpersonal skills to engage with diverse stakeholders.
- Proficient in inventory management systems and retail software applications.