Department: Sales/Machinery

Location: HCMC

Reporting: Sales Director

Purpose of position:

The Sales Manager for Shoe Machinery & Analytical Equipment is responsible for independently managing and growing the sales of Desma shoe machinery and developing the market for KPM Analytics products across Vietnam. This role requires a strong technical sales background, expertise in business development, and the ability to independently engage with customers and report progress to the Sales Director.

Key Responsibilities:

1. Sales Strategy and Market Development:

- Act as the primary representative for Desma shoe machinery and KPM Analytics products in the Vietnamese market.

- Develop and execute a strategic sales plan to drive market penetration for KPM Analytics new product lines while strengthening Desmas presence.

- Conduct thorough market research to understand customer needs, identify emerging trends, and uncover new opportunities for Desma and KPM Analytics products.

2. Business Development and Customer Engagement:

- Identify potential clients and engage with them to introduce Desma and KPM Analytics products, focusing on educating the market about KPM Analytics new offerings.

- Provide technical expertise on Desma shoe machinery and KPM Analytics products, addressing customer requirements and demonstrating product applications.

- Prepare and deliver engaging product demonstrations, technical presentations, and customized proposals to potential clients.

- Negotiate contracts and close sales independently, ensuring a clear alignment with customer requirements and budgetary constraints.

3. Order Completion and Coordination:

- Coordinate with operations team to ensure accurate and timely delivery.

- Issue quotations, ensure order processing, and maintain clear communication with internal teams, including operations and customer service, to facilitate smooth order fulfillment.

- Collaborate to address issues regarding product availability, quality, or delivery timelines.

4. Customer Relationship Management:

- Use CRM tools to log all sales activities, customer interactions, and order statuses.

- Maintain strong relationships with clients, acting as the primary contact for inquiries and escalations.

- Ensure high levels of customer satisfaction through proactive follow-up and timely issue resolution.

5. Sales Reporting and Analysis:

- Prepare and submit regular reports on sales performance, market feedback, and customer insights to the Sales Director.

- Analyze data to evaluate sales effectiveness, assess conversion rates, and identify growth opportunities.

- Use data-driven insights to make recommendations for optimizing sales strategies and processes.

Requirements

- Bachelors degree in Engineering, Mechanical Engineering, or a related field (or equivalent experience).

- Proven experience in technical sales, with a focus on industrial machinery or analytical equipment.

- Excellent interpersonal, negotiation, and communication skills.

- Proactive, target-driven mindset with strong organizational abilities.

- Proficiency with MS Office and CRM systems.

- Willingness to travel frequently within Vietnam and abroad for client meetings, exhibitions and site visits

Contact: Harvey

Email: Harvey.khangphung@peopleprofilers.com