Responsibilities:

• Build and maintain relationships with customers, ensuring regular communication and understanding their needs to foster loyalty and long-term engagement.
• Provide prompt, efficient, and satisfactory responses to customer inquiries.
• Provide quotation to customers.
• Investigate and resolve customer complaints and feedback to customers as soon as possible.
• Ensure timely processing of customer orders and delivery.
• Maintain accurate customer records.
• Provide reports to management on customer satisfaction, issues resolved, feedback received, to help improve overall customer relations strategies as well as reports for sales forecast.
• Work closely with other departments such as sales, marketing, operations and purchasing to enhance customer relationship.
• Spearhead to set up a customer relations team when business expands

Requirements:

• Polytechnic Diploma in Business or equivalent
• 2 years of related working experience
• Strong communication & co-ordination skills
• Able to work independently with initiative and self-motivation
• Excellent leadership skill
• Travel overseas for exhibition if needed.

Job ID: QY95YV3V

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to reeve.lim@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong