Responsibilities

• Handle and resolve technical issues for employees related to desktops, laptops, or network services, both on-site and remotely.
• Manage incoming IT support requests, troubleshoot problems, and escalate complex issues when necessary.
• Set up, configure, and maintain company desktops and laptops, including software installation and upgrades.
• Keep accurate records of IT assets like hardware and software.
• Manage mobile devices and telecommunications, including setting up and managing contracts and phone numbers.
• Maintain good relationships with users and keep them updated on their support cases.
• Perform other tasks as needed.

Requirements:

• Diploma in Computer Science, IT, or a related field.
• At least 1 year of experience in IT helpdesk support.
• Strong communication and interpersonal skills.
• Detail-oriented, organized, and able to work independently.
• A team player with a proactive attitude.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

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