Singapore, Singapore
Customer Service Executive (Workshop/6 mths contract)
Job Description:
Responsibilities
- Attending to walk-in customers / Internal company enquiries & issues
- Identifying and responding to customers needs by providing technical advice
- To update customers when vehicles are ready for collection after ensuring all repairs are completed
- Doing customer quotations & following up with customers on the service/repair
- To negotiate with customers on service/repair pricing
- To convince external customers to take up contract packages
- Updating of daily report
- To check stocks and inventory of parts needed for workshop daily service and repair
- End month to check backdated invoices (if any), assist to do accrual list
- Checking of work orders ensuring all billing and purchase invoices are keyed & closing of work orders
- To do daily system entry, billing of invoices (internal & external) & in-house contractors supplier invoices
- Do follow up with external customers on outstanding/overdue payments (credit/cash)
- Follow-up on the WIP vehicles in the workshop on progress & update accordingly
- To liaise & press the workshop on the progress of urgent jobs
- Raise job orders to workshops & contractors
- Liaise with in-house contractors on the service/maintenance of the vehicles & provide feedback/update to customers
- Prepare quotations and raise Work Orders accordingly
- Ordering of office stationery, etc.
- Draft contracts and check pricing for all vehicles
Requirements
- GCE O Level with 1-3 years of work experience in automotive industry/workshop preferred
- Good interpersonal skills, proactive, independent with positive attitude, good team player and able to communicate with all levels of staff
- Proficient in MS Office - Microsoft Word & Excel
- Maternity cover from Aug 2025 - Jan 2026, may extend for another 6 months
- Tuas, Monday to Friday: 08:30 AM - 05:30 PM, Alt Saturday: 08:30 AM - 12:30 PM
- Basic + prorated flexi benefits & AL
- Job Reference: LR8Y777X
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 6950 9754
EA Registration Number: R22110899
EA License number: 02C4944
EA Personnel: Celeste Wong Xin Yann
Required Skills:
Customer Service