Responsibilities

Training:

• Identify training gaps for development and implementation of annual training plans in accordance with company's vision and directives
• Curate, develop and maintain coaching materials based on training plans
• Conduct in-house programs and provide active coaching to identified stakeholders
• Develop evaluation and feedback tools to measure the effectiveness of training conducted and prepare action plans based on data collected
• On-site visits to observe purchase behaviour and client interactions to identify gaps
• Coach individual team members to draw out personal solutions to improve and develop sales techniques
• Brand orientation immersion program for new joiners within the Group

Reports:

• Generate and analyze training report where required
• Management of training calendar, working with relevant departments and entities
• Plan and monitor training budget and resource optimization

Research:

• Gather information for training materials and subjects for Brand training needs
• Conduct market research on competitor brands and provide information to management and teams
• Consolidate the launches of other brands during key annual watch fairs

Qualifications

• Min 5 years of experience in luxury retail as a Trainer
• Strong presentation, communication, and interpersonal skills
• Preferably ACTA/ACLP or DACE certified
• Available to travel 50% of the time within APAC countries
• Competent in content curation and development, with knowledge in various training methodologies
• Possess a high level of professionalism and integrity while maintaining the confidentiality of Company information
• Level-headed, independent, and resourceful team player
• Strong ability to connect with retail staff and internal team members.
• A positive mindset and goal-oriented
• Excellent communication, interpersonal, and leadership skills
  

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com