Client Management Specialist
Job Description:
Responsibilities:
To solidify business relationships and develop professional rapport with the existing major customers. Act as a main interface between customers and internal cross functional team to optimize the best business practice. To work closely with Business Manager to give periodic review and evaluation of present accounts.
- Responsible for day-to-day coordination of all aspects of Clients business requirement ensuring consistent and good service level are delivered to clients.
- Provide customer service support by corresponding to attend clients enquiries and requirement on order information/status, quotation, shipping, with emphasis on accuracy and timeliness.
- Advising client on delivery schedule and inventory availability.
- Follow up closely to ensure resolution of all problems and issues from Clients.
- Work closely with all cross-functional teams to ensure clients operational requirements are met and/or manage client expectations.
- Provide business reports to Management and client on a weekly/monthly basis.
Requirements:
- Degree / Diploma in Business or any equivalent discipline.
- Min 2 to 3 years of working experience in order fulfilment management or customer service logistic support.
- Experience in supply chain, logistics and manufacturing preferred.
- Excellent time management and interpersonal relationships at all levels, cross-functional and oversea clients.
- Strong analytical, problem-solving skills and good negotiation.
- Good verbal and written communication skills.
- Strong team player and ability to multi-task and takes strong ownership in task.
- Ability to work with huge data accurately and is attention to details.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed Word format to georgez.lim@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building Singapore 049705
DID: 6950 9725
http://www.peopleprofilers.com
Georgez Josiah LIM
License Number: 02C4944
Registration Number : R1108994
People Profilers Pte Ltd (People Profilers) has entered into a Partnership Recruitment Collaboration with Employment and Employability Institute Pte Ltd (e2i), to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers.
This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to People Profilerss PDPA and e2is PDPA (https://www.e2i.com.sg/pdpa/).
Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
Required Skills:
Management