Customer Service Executive (JDE / West)

 Job Description:

  • 6mths Contract
  • Completion Bonus
  • Attractive Benefits
  • MNC

Responsibilities

  • Process and acknowledge customers PO
  • Handle customers queries via email, Salesforce and phone calls.
  • Responsible for processing of customers orders in the system and follow up with factory on stock readiness, availability and delivery schedules.
  • Serves as an interface between customers, sales, division and finance department to resolve order status, production, delivery and billing inquiries, or any customer related issue.
  • Closely monitor delivery from factory and liaise with customer to inform them on changes and get acceptance.
  • Prepare and send shipping documents to customers.
  • Follow up on the quality issue feedback from customers if there is any.
  • Update weekly sales orders for sale forecast reports for management.
  • Serve as backup to team member.
  • Any other ad-hoc assignments by immediate superior.

Requirements

  • Diploma /Degree qualification
  • Preferable with a year of customer services experience.
  • No experience are welcome
  • Positive and strong team player.
  • Good in using Microsoft and Excel.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

cindy.char@peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil Street, #08-09,Plus Building, Singapore 049705


  Required Skills:

Customer Service