Customer Service Executive (JDE / West)
Job Description:
- 6mths Contract
- Completion Bonus
- Attractive Benefits
- MNC
Responsibilities
- Process and acknowledge customers PO
- Handle customers queries via email, Salesforce and phone calls.
- Responsible for processing of customers orders in the system and follow up with factory on stock readiness, availability and delivery schedules.
- Serves as an interface between customers, sales, division and finance department to resolve order status, production, delivery and billing inquiries, or any customer related issue.
- Closely monitor delivery from factory and liaise with customer to inform them on changes and get acceptance.
- Prepare and send shipping documents to customers.
- Follow up on the quality issue feedback from customers if there is any.
- Update weekly sales orders for sale forecast reports for management.
- Serve as backup to team member.
- Any other ad-hoc assignments by immediate superior.
Requirements
- Diploma /Degree qualification
- Preferable with a year of customer services experience.
- No experience are welcome
- Positive and strong team player.
- Good in using Microsoft and Excel.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com
We regret that only shortlisted candidates will be notified.
Cindy Char Sin Yi
cindy.char@peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1765345
People Profilers Pte Ltd
Tel: 69509736
20 Cecil Street, #08-09,Plus Building, Singapore 049705Required Skills:
Customer Service