Subang Jaya, Selangor, Malaysia

Associate Technical Consultant

 Job Description:

Job Title: Associate Technical Consultant

We are hiring an Associate Technical Consultant for a client seeking a passionate and technically skilled individual to support pre-sales and solution delivery activities. This role involves engaging with clients, understanding their requirements, and delivering tailored IT solutions across cloud, security, and infrastructure domains.

Key Responsibilities

  • Engage with clients to gather and understand both business and technical requirements.

  • Apply technical expertise to identify customer pain points and propose effective solutions.

  • Collaborate with the sales team to develop and deliver customized IT solutions.

  • Conduct product demos, presentations, and prepare technical proposals.

  • Coordinate with internal teams and partners for solution implementation and delivery.

  • Guide and support the technical team during troubleshooting or solution validation.

  • Work closely with principals and third parties for technical proposal delivery.

  • Contribute to meeting technical gross profit (GP) targets and team objectives.

Pre-Sales & Solution Delivery

  • Understand end-to-end system architecture, including private cloud, endpoint security, and cloud technologies.

  • Provide technical leadership during requirement discovery, solution design, and proposal preparation.

  • Develop solution documentation, bill of materials (BOM), and present to stakeholders.

  • Lead proof-of-concept sessions and demos to validate solutions.

  • Collaborate with internal sales teams to clarify technical requirements and align deliverables.

Performance Expectations

  • Strong presentation and communication skills.

  • Effective problem-solving and requirement analysis capabilities.

  • Self-initiated learner who keeps up with evolving technologies.

  • Strong understanding of implementation methodologies and best practices.

  • High attention to detail and ability to work independently.

Technical Competencies

  • Hands-on experience in consulting or IT solution implementation (minimum 4 years).

  • Knowledge in IT compliance, scalable infrastructure, and solution frameworks.

  • Experience in data center infrastructure, servers, storage, and networking.

  • Proficient in Citrix, Broadcom, Microsoft 365, and ManageEngine solutions.

  • Familiar with data protection strategies, backup, and disaster recovery.

  • Understanding of endpoint security solutions, including Endpoint Detection & Response (EDR).

  • Exposure to public cloud platforms (AWS, Azure); Linux knowledge is a plus.

  • Relevant certifications (Citrix, Microsoft, VMware, Cisco, Veeam) are an advantage.

Qualifications

  • Minimum Diploma in IT, Computer Science, or related field.

  • Strong written and spoken English proficiency.