Singapore, Singapore

Patient Service Associate, Emergency Medicine

 Job Description:

40 hours per week;

AM > 7:45am-4:45pm

PM > 12:15pm-9:15pm

NIGHT > 9pm-8am; 1Rest Day; 1 PM; 2 Night Shifts

Responsibilities

  • Register patients via phone and upfront enquiries
  • Collect payment/ deposits and provide Financial Counselling for admissions
  • Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patients
  • Obtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD) patients
  • Sort documents in preparation for dispatch to Medical Records Office (MRO)
  • Extend excellent customer service to patients and their relatives
  • Replenish inventory when stock is low

Requirements

  • Minimum GCE 'N' Levels with 1 year of working experience in customer service
  • Excellent interpersonal and communication skills, able to work with all levels of staff
  • Strong passion to serve the patients
  • Willing to work morning, afternoon and overnight shifts, including weekends and public holidays

JOB ID: L3X9W4YV

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to Franzizca.mah@peopleprofilers.com

People Profilers Pte Ltd

  • 20 Cecil Street, #08-09, Plus Building, Singapore 049705
  • EA Licence Number: 02C4944
  • EA Registration Number: R22109328
  • EA Personnel: Franzizca Mah


  Required Skills:

Emergency Medicine