Singapore, Singapore
Patient Service Associate, Emergency Medicine
Job Description:
40 hours per week;
AM > 7:45am-4:45pm
PM > 12:15pm-9:15pm
NIGHT > 9pm-8am; 1Rest Day; 1 PM; 2 Night Shifts
Responsibilities
- Register patients via phone and upfront enquiries
- Collect payment/ deposits and provide Financial Counselling for admissions
- Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patients
- Obtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD) patients
- Sort documents in preparation for dispatch to Medical Records Office (MRO)
- Extend excellent customer service to patients and their relatives
- Replenish inventory when stock is low
Requirements
- Minimum GCE 'N' Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work morning, afternoon and overnight shifts, including weekends and public holidays
JOB ID: L3X9W4YV
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to Franzizca.mah@peopleprofilers.com
People Profilers Pte Ltd
- 20 Cecil Street, #08-09, Plus Building, Singapore 049705
- EA Licence Number: 02C4944
- EA Registration Number: R22109328
- EA Personnel: Franzizca Mah
Required Skills:
Emergency Medicine