Pasig City, Metro Manila, Philippines
Online Fulfillment Assistant Supervisor
Job Description:
Work Setup: Daily Onsite
Work Schedule: 8am - 5pm Mon - Fri and 8am - 12nn Saturday
Work Location: Kalawaan, Pasig
Core Responsibilities:
- Supervise the day-to-day monitoring of Online Fulfillment Operations.
- Ensure timely processing of online orders from pick and pack to dispatch.
- Ensure smooth, accurate, and timely system processes.
- Drive growth and efficiency by collaborating with manpower providers and delivery service providers.
- Coordinate with clients for fulfillment concerns and updates.
- Coordinate with Customer Service and Warehouse Operations for fulfillment processing concerns.
- Handle and evaluate Online Fulfillment personnel.
- Provide daily, weekly, and monthly operations reports for Online Fulfillment.
QUALIFICATIONS:
- Must be a Bachelors degree graduate.
- Minimum of 3 years of experience in Logistics.
- Must have a minimum of 2 years of experience as a Supervisor/Assistant Supervisor.
- MUST HAVE experience in E-commerce operations (similar to Lazada/Shopee).
- Excellent oral and written communication skills.
- Ability to plan and flexibility to adapt to changes.
- High attention to detail.
- Proficient in Microsoft Excel.
- MUST BE WILLING TO WORK DAILY ONSITE (Mon-Fri and half day Saturday) in Pasig.
Required Skills:
Operations Logistics Service Providers Attention To Detail Excel E-commerce Communication Skills Microsoft Excel Customer Service Communication