Pasig City, Metro Manila, Philippines

Online Fulfillment Assistant Supervisor

 Job Description:

Work Setup: Daily Onsite

Work Schedule: 8am - 5pm Mon - Fri and 8am - 12nn Saturday

Work Location: Kalawaan, Pasig

Core Responsibilities:

  • Supervise the day-to-day monitoring of Online Fulfillment Operations.
  • Ensure timely processing of online orders from pick and pack to dispatch.
  • Ensure smooth, accurate, and timely system processes.
  • Drive growth and efficiency by collaborating with manpower providers and delivery service providers.
  • Coordinate with clients for fulfillment concerns and updates.
  • Coordinate with Customer Service and Warehouse Operations for fulfillment processing concerns.
  • Handle and evaluate Online Fulfillment personnel.
  • Provide daily, weekly, and monthly operations reports for Online Fulfillment.

QUALIFICATIONS:

  • Must be a Bachelors degree graduate.
  • Minimum of 3 years of experience in Logistics.
  • Must have a minimum of 2 years of experience as a Supervisor/Assistant Supervisor.
  • MUST HAVE experience in E-commerce operations (similar to Lazada/Shopee).
  • Excellent oral and written communication skills.
  • Ability to plan and flexibility to adapt to changes.
  • High attention to detail.
  • Proficient in Microsoft Excel.
  • MUST BE WILLING TO WORK DAILY ONSITE (Mon-Fri and half day Saturday) in Pasig.
  Required Skills:

Operations Logistics Service Providers Attention To Detail Excel E-commerce Communication Skills Microsoft Excel Customer Service Communication