Description:
NOK Human Capital is hiring "Customer Service Agents Calls ,Chat & Email (Spanish)" for IntouchCX, a global BPO leader in customer support industry. Job Description: 1) Respond to customer-submitted inquiries in a timely manner via Calls, Emails & chats 2) Queue-based, typing work will account for approximately 90% of the role. 3) Training, 1:1s/ team meetings, reviewing guides/resources will account for about 10% of the time. 4) Troubleshoot and guide …