Bilingual Spanish & English Customer Service Representative Q324

NOK Human Capital is hiring Bilingual Spanish-English Customer services representatives for a very well-known BPO company,

Our agents will be responsible for answering incoming communications from customers, consulting on products with compassion, or finding resolutions for their issues with a smile. Youll be the difference between a customer experience that is just average and one that is exceptional. Additionally, you will conduct research to provide accurate answers and resolve customer issues effectively.

Requirements:

* Six months or more of customer services experience.

* Graduates only

* the ability to recognize, apply and explain your product or service knowledge.

* C1 Spanish Level & B1 English Level.

* Egyptians only.

Benefits:

* Medical Insurance provided.

* Transportation provided (One pickup point from Maadi metro station except night shifts, Door to door transportation is provided from 10:00 Pm till 06:00 Am).

* Very attractive package.

* Work Location: Maadi technology park.

* Rotational Shifts and days off.

* Overnight allowance