Sales Operations Manager Q424-Sheraton

NOK Human Capital is hiring a "Sales Operations Manager" for one of the biggest fintech startups providing payment processing solutions

Located in Sheraton.

Key Responsibilities:

1-Lead, manage, and mentor the inside sales team to consistently achieve and

exceed sales targets.

2-Develop training programs and provide ongoing coaching to improve team

performance.

3-Evaluate, refine, and streamline sales processes and workflows to ensure

efficiency and scalability.

Identify areas of improvement and recommend tools, resources, and best

practices to improve team productivity.

4-Oversee the use of CRM systems (e.g., HubSpot) to track key performance

metrics (KPIs) and sales data.

5-Analyze sales performance data to identify trends, gaps, and opportunities for

improvement.

6-Prepare regular performance reports for senior management.

7-Ensure that the inside sales team follows best practices and sales techniques to

successfully convert leads into customers.

8-Coordinate with marketing, product, and customer success teams to ensure

ooth collaboration and alignment on sales objectives.

9-Work closely with tech teams to ensure seamless integration of payment

processing systems and ensure the team is up to date with product features and

services.

10-Implement processes to enhance customer retention, ensuring that customer

feedback is captured and addressed.

Qualifications:

1-Minimum of 5 years in a sales operations or sales management role,

preferably within the payment processing, fintech, or digital services industries.

2-Leadership: Proven ability to lead and mentor sales teams, with a track record of

meeting or exceeding targets.

3-CRM Expertise: Hands-on experience with CRM platforms, ideally HubSpot, and other

sales tracking tools.

4-Data-Driven: Strong analytical skills, with the ability to translate data into actionable

insights.

5-Process-Oriented: Ability to optimize sales workflows and design efficient sales

processes.

6-Collaboration Skills: Demonstrated success working cross-functionally with marketing,

product, and tech teams.

7-Communication Skills: Excellent verbal and written communication skills, capable of

presenting insights and strategies to senior leadership.

If you match the above criteria, send your CV to resume@nokhc.net mentioning "Sales Operations Manager" in the subject line.