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About the Client

Our client is a growing technology-focused company specializing in ICT products, hardware, software solutions, and digital commerce operations. They are expanding their online sales channels and are seeking a detail-oriented E-Commerce Marketplace Specialist to manage product listings, marketplace operations, and order fulfillment across leading online platforms.

Job Title

E-Commerce Marketplace Specialist

Job Summary

Our client is looking for a proactive and organized E-Commerce Marketplace Specialist to manage online marketplace operations for ICT products across platforms such as Noon, Amazon, Jumia, and other digital sales channels. The successful candidate will be responsible for product listing management, online order processing, content optimization, inventory coordination, and ensuring smooth collaboration between sales, warehouse, operations, and customer support teams.

Key Responsibilities

Marketplace & Product Listing Management

• Create, upload, and maintain product listings across Noon, Amazon, Jumia, and other online marketplaces.
• Manage product pages, including titles, descriptions, specifications, pricing, images, variations, and stock availability.
• Optimize product content using relevant keywords, selling points, and AI tools when required.
• Ensure product information accuracy and consistency across all online sales channels.
• Coordinate product preparation and photography to ensure high-quality marketplace images.

Order Management & Fulfillment

• Review incoming marketplace orders and verify order details before processing.
• Coordinate with warehouse and operations teams to ensure product availability and timely preparation.
• Manage order handover to courier companies and follow up on delivery readiness.
• Monitor order status and support smooth fulfillment processes.
• Coordinate with customer support teams to resolve operational issues related to orders.

E-Commerce Operations Support

• Support B2C online sales, wholesale online sellers, and internal marketplace activities.
• Manage daily marketplace operations and ensure platforms are updated regularly.
• Use Odoo or ERP systems to check product details, inventory levels, orders, and operational updates.
• Maintain accurate records of products, orders, and marketplace activities.

Cross-Functional Coordination

• Collaborate with Sales, Operations, Warehouse, and Customer Support teams to ensure efficient order processing.
• Follow up on stock availability and product updates.
• Support continuous improvement of online sales processes.

Qualifications

Education

• Bachelor's degree in Business Administration, Marketing, Information Technology, Commerce, or a related field.

Experience

• 1–3 years of experience in E-Commerce, Marketplace Operations, Product Listing, Online Sales, or a similar role.
• Experience managing platforms such as Noon, Amazon, Jumia, or similar marketplaces is preferred.
• Experience working with ICT products, electronics, hardware, or software solutions is highly preferred.
• Experience using Odoo or ERP systems is considered an advantage.

Required Skills

• Strong understanding of e-commerce marketplace operations.
• Good product content writing skills in both Arabic and English.
• Ability to create clear product descriptions, specifications, and selling points.
• Good knowledge of Microsoft Excel and Office applications.
• Strong attention to detail and accuracy in managing product data.
• Excellent organization and follow-up skills.
• Ability to manage multiple platforms, products, and orders simultaneously.
• Strong communication and coordination skills.
• Familiarity with AI tools for content creation and optimization is an advantage.

Job Details

• Position: E-Commerce Marketplace Specialist
• Department: E-Commerce / Online Sales
• Industry: ICT / Technology Products
• Employment Type: Full-time
• Experience Level: Junior Level (1–3 years)
• Work Mode: On-site / Based on Business Requirements