Senior HR Operations Officer

About the Client

Our client, NOX Holding, is seeking an experienced Senior HR Operations Officer to manage and support day-to-day HR operations in Saudi Arabia, ensuring compliance with Saudi Labour Law, maintaining accurate employee records, and handling government-related HR transactions and employee services.

Job Title: Senior HR Operations Officer

Location: Riyadh, Saudi Arabia (Onsite)

Job Summary

The Senior HR Operations Officer will be responsible for managing daily HR operations throughout the employee lifecycle, ensuring accurate documentation, timely processing of employee-related transactions, and compliance with Saudi labour regulations. The role will focus on employee records management, government platforms, payroll coordination, Nitaqat and Saudization follow-up, and supporting recruitment activities.

Key Responsibilities

• Manage day-to-day HR operations and provide employee support throughout the entire employee lifecycle, from onboarding to offboarding.
• Maintain accurate and up-to-date employee records, employment contracts, attendance, leave records, and other HR documentation.
• Monitor expiry dates of Iqama, work permits, employment contracts, and medical insurance, ensuring timely renewals.
• Process and follow up on HR-related transactions through Saudi government platforms, including Qiwa, GOSI, Mudad, Muqeem, and Absher Business.
• Monitor the company's Nitaqat status, identify potential compliance issues, and coordinate necessary actions with management.
• Coordinate payroll-related information with the Finance team and assist in resolving employee records and Wage Protection System (WPS) discrepancies.
• Support recruitment activities through candidate sourcing, CV screening, and interview coordination.
• Prepare regular HR reports and updates covering employee headcount, pending government transactions, documentation, and Nitaqat status.
• Respond to employee inquiries professionally while ensuring confidentiality and proper handling of sensitive employee information.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3–5 years of experience in HR Operations within Saudi Arabia.
• Previous experience supporting a sizeable workforce, preferably 200+ employees.
• Hands-on experience with Qiwa, GOSI, Mudad, Muqeem, and Absher Business platforms.
• Good knowledge of Saudi Labour Law, Nitaqat, and Saudization requirements.
• Proficiency in Microsoft Excel and HR reporting; experience with HR systems is an advantage.
• Strong organizational, communication, and follow-up skills, with a high level of attention to detail and reliability.
• Ability to handle employee matters professionally and maintain confidentiality.
• Fluency in Arabic and English.
• Must be a Saudi national.