About the Client

Our client is a global leader in e-commerce and technology, recognized for delivering exceptional customer experiences through innovation, operational excellence, and data-driven decision-making. Their Private Brands division manages exclusive product portfolios, focusing on inventory optimization, product availability, and supply chain excellence. They are seeking a highly analytical, detail-oriented, and results-driven Account Assistant to support inventory performance and operational excellence across the Private Brands portfolio.

Job Title

Account Assistant

Job Summary

Our client is seeking a highly analytical, detail-oriented, and results-driven Account Assistant to support end-to-end availability, delivery speed, and inventory health metrics across the Private Brands portfolio. This role is critical to ensuring best-in-class instock performance by driving metric achievement through data-driven prioritization and cross-functional collaboration.

The successful candidate will be responsible for monitoring and improving key performance indicators, including product availability, delivery speed, excess and aged inventory, and overall inventory health. Using advanced Excel capabilities and AI-powered analytical tools, the candidate will identify root causes, uncover trends, and develop prioritized action plans that improve operational performance and customer experience.

The role requires strong stakeholder management skills to collaborate effectively with Supply Chain, Vendor Management, Planning, Logistics, and Operations teams to remove operational blockers, automate reporting where possible, proactively identify risks, and continuously improve inventory performance.

The ideal candidate is a self-starter who thrives in a fast-paced, metrics-driven environment and demonstrates exceptional analytical skills, strong ownership, excellent communication, and a passion for operational excellence and continuous improvement.

Key Responsibilities

Inventory Availability

• Monitor Private Brands instock metrics by tracking the purchase order (PO) lifecycle and identifying stockout root causes.
• Partner with vendors and Supply Chain teams to implement corrective actions that ensure consistent product availability.

Delivery Speed to Customer

• Drive improvements in customer delivery speed by analyzing inventory network placement gaps.
• Optimize replenishment signals and collaborate with Logistics stakeholders to reduce promise-to-delivery timelines.

Right First Placement of Inventory

• Support optimal inventory positioning by leveraging demand forecasts and regional demand patterns.
• Improve inventory placement efficiency while minimizing inventory transfers and increasing first-shipment success.

Inventory Coverage Management

• Monitor Days of Inventory Coverage (DOC) by balancing inbound purchase order quantities with demand forecasts.
• Identify overstock and understock risks and recommend actions that maintain healthy inventory levels.

Inventory Health

• Identify aged, excess, and stranded inventory.
• Execute inventory disposition and corrective actions through root cause analysis and process improvements to improve inventory health while reducing storage costs.

Basic Qualifications

• Bachelor's degree.
• 1+ years of sales experience.

Preferred Qualifications

• 2+ years of sales experience.

Job Details

• Employment Type: Full-time
• Department: Private Brands
• Industry: E-commerce / Retail
• Experience Level: Entry to Mid-Level
• Reports To: Hiring Manager / Team Lead

Note: I kept the Job Title as Account Assistant exactly as requested, while preserving the original job description and responsibilities in a professional recruitment format.