Project Manager - ITSM
Job Description:
Your tasks
- Management of complex IT projects and project teams
- Creation of project plans and work orders
- Creation of concepts and moderation of sessions
- Updating PM documents and status reports
- Responsibility for the creation of defined deliverables (costs, deadlines, functionality/quality)
- Agreement and coordination with all parties involved (internal and external)
- Set up customer projects independently together with the account management and prepare all necessary information for the preparation of offers
Your profile
- Successfully completed IT training or studies in the field of computer science or business informatics or a comparable qualification
- Several years of experience in the successful management of IT projects
- Experience in creating project documents and dealing with quality management
- Very good knowledge and practical experience with PM methods such as HERMES, PRINCE2, etc.
- Very good knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Outlook, SharePoint, Visio, Project)
- Customer-oriented, result-oriented, responsible, and able to deal with conflict
- Independent work, networked thinking with a strong understanding of communication and information
- Fluent communication in German (written and oral), and other languages are an advantage
- Competent appearance towards customers as well as internally
- Willingness to travel in German-speaking countries
Good knowledge of spoken and written German and English