Purpose of the Role

To ensure the consistent quality and integrity of all manufactured timber shopfitting units from design through to final dispatch.
The Quality Control Inspector serves as the key technical checkpoint between departments verifying accuracy, workmanship, and finish to uphold production standards, reduce rework, and prevent cross-departmental disputes.

Key Responsibilities

1. Design & Pre-Production Inspection

• Review SolidWorks drawings and CNC cut files for dimensional accuracy, joinery, and material specifications.

• Verify designs comply with client specs, production standards, and material capabilities.

• Communicate corrections or improvements to the design and programming teams prior to machining.

2. CNC & Machining Quality Checks

• Inspect machined components post-CNC cutting for dimensional accuracy, edging, drilling, slotting, and labelling.

• Confirm correct material usage (melamine, laminates, veneers, solid timbers) per job card specifications.

• Identify tool wear, chipping, or programming errors and report to relevant supervisors.

• Highlight drawing errors and propose machining improvements.

3. Assembly & Joinery Verification

• Monitor assembly operations to ensure proper cabinetmaking standards.

• Inspect joinery, edging, bonding, and fittings (locks, drawers, Perspex, metals, glass, etc.).

• Ensure units meet design drawings, functional requirements, and aesthetic quality before leaving assembly.

4. Finishing & Spray Shop Quality

• Inspect sprayed or stained units for surface preparation, sanding, colour consistency, and finish smoothness.

• Ensure accurate item tracking through finishing to prevent mix-ups.

• Verify that melamine, laminate, and veneer finishes are clean, chip-free, and uniform in tone.

5. Final Inspection & Dispatch

• Conduct comprehensive quality checks before packaging and loading.

• Approve or reject units based on QC standards; record all findings in the quality report.

• Liaise with dispatch to ensure only approved items are released from the factory.

Required Skills & Competencies

• Strong technical expertise in timber manufacturing, joinery, and shopfitting.

• Solid understanding of SolidWorks, CNC operations, and machining tolerances.

• Keen eye for detail, symmetry, and finish quality.

• In-depth knowledge of laminates, melamine, veneers, solid timber, PU coatings, Perspex, glass, and metals.

• Skilled at reading and interpreting technical drawings and job cards.

• Excellent communicator able to work across multiple production departments.

• Proven ability to identify and resolve quality issues proactively and diplomatically.

Education & Experience

• Trade qualification in Cabinet Making, Carpentry, or Shopfitting.

• Minimum 10 years experience in shopfitting manufacturing (factory and site).

• Hands-on exposure to CNC machining and SolidWorks drawing interpretation is essential.

• Previous experience in quality control or supervisory functions is advantageous.

Key Performance Indicators (KPIs)

• Reduction in rework and rejected components.

• Improved interdepartmental communication and accountability.

• Consistent delivery of defect-free units to dispatch.

• Positive quality feedback from production and assembly teams.

Ideal Personality Traits

• Hands-on, practical problem solver.

• Strong sense of ownership and integrity.

• Firm but fair communicator.

• Methodical, observant, and passionate about craftsmanship.