We are seeking an experienced and dynamic EPDC Operational Manager to oversee and manage the daily operations of our facilities. This role requires a professional with extensive experience in cleaning, facilities management and security. The EPDC Operational Manager will be responsible for ensuring the seamless and efficient functioning of all critical operational services, maintaining a high standard of safety, cleanliness, and operational efficiency within the facility.

Key Responsibilities:

• Operational Oversight:
  • Lead and oversee the day-to-day operations of the EPDC, ensuring smooth functioning of all facility services (cleaning, security, maintenance, etc.).
  • Manage the operational processes, ensuring alignment with corporate goals, industry standards, and regulatory requirements.
• Cleaning and Facilities Management:
  • Manage the cleaning services across the facility, ensuring a high standard of cleanliness is maintained at all times.
  • Oversee preventive and corrective maintenance of the facilities, including mechanical, electrical, plumbing, HVAC systems, and any other critical infrastructure.
  • Coordinate with external contractors for any specialized facilities-related services.
• Security Management:
  • Oversee the implementation of security protocols, ensuring a secure environment for staff, equipment, and data.
  • Manage security personnel, monitor surveillance systems, and ensure proper access control procedures are in place and followed.
• Data Center Operations:
  • Supervise and ensure that data center infrastructure is optimally managed and maintained.
  • Coordinate maintenance schedules, disaster recovery procedures, and ensure business continuity.
  • Collaborate with technical teams to ensure the facility's infrastructure supports operational needs.
• Health and Safety:
  • Ensure compliance with health, safety, and environmental regulations within the facility.
  • Conduct regular risk assessments, audits, and emergency preparedness drills.
  • Implement and maintain health and safety procedures to safeguard the staff, visitors, and facility assets.
• Staff Management:
  • Lead, mentor, and manage a team of operational staff including cleaners, security personnel, and maintenance technicians.
  • Develop and implement training programs to enhance staff performance and ensure compliance with operational standards.
  • Conduct performance evaluations and provide feedback for continuous improvement.
• Budget and Resource Management:
  • Assist in budget planning and monitor operational expenses to ensure cost-effectiveness and efficiency in facility operations.
  • Manage procurement of supplies and services as required, ensuring cost efficiency.
• Reporting and Documentation:
  • Prepare and present operational reports to senior management, highlighting key metrics, challenges, and recommendations for improvements.
  • Maintain and update operational records, including maintenance schedules, safety audits, and incident reports.

Skills and Qualifications:

• Experience:
  • Proven experience (5+ years) in facilities management, operations, or related roles, with a focus on cleaning, facilities, security, and data center environments.
  • Strong experience managing cleaning services and facilities within large-scale operations or critical environments (e.g., data centers, industrial sites).
  • Knowledge of data center operations and best practices.
• Technical Knowledge:
  • Strong understanding of data center infrastructure, maintenance protocols, and disaster recovery.
  • Knowledge of security systems, surveillance, and access control systems.
  • Familiarity with building management systems (BMS), HVAC, electrical, and plumbing systems.
• Leadership and Management:
  • Demonstrated experience in leading and managing diverse teams across different operational functions.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with various departments and external contractors.
• Health and Safety:
  • Solid understanding of health and safety regulations and the ability to enforce compliance.
  • Experience conducting risk assessments, audits, and developing emergency plans.
• Qualifications:
  • Relevant qualifications in facilities management, operations, or a related field (e.g., NEBOSH, IOSH, etc.).
  • A degree in Facilities Management, Business Administration, Engineering, or related field is preferred.

Key Competencies:

• Problem-solving and critical thinking
• Strong organizational and multitasking abilities
• Ability to work under pressure and meet deadlines
• Attention to detail and high standards of cleanliness
• Excellent time management skills