Overview

As an Applications Engineer & Training Facilitator for CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing) software and Metrology equipment, your primary responsibility will be to provide technical expertise, application support, and training to customers and internal teams. You will play a crucial role in ensuring the successful implementation and utilization of CAD?CAM and Metrology equipment & software solutions. This position requires a strong background in engineering, CAD/CAM software, and exceptional problem-solving and communication skills.

Responsibilities:

Training Program Development:

• Design and develop comprehensive training programs for CNC milling and lathe operations.
• Create instructional materials, presentations, and hands-on exercises to facilitate effective learning.

Classroom Instruction:

• Conduct theoretical classroom training sessions covering CNC & CAD/CAM machining principles, programming, and safety procedures.
• Use multimedia tools and resources to enhance the learning experience.
• Assess and adjust instructional methods based on the needs of individual trainees.

Hands-On Training:

• Coordinate and conduct practical, hands-on training sessions on CNC milling and lathe machines.
• Guide trainees in machine setup, tooling, programming, and troubleshooting.
• Provide real-world examples and scenarios to reinforce practical skills.

Skill Assessment:

• Evaluate trainee performance through practical assessments and written examinations.
• Provide constructive feedback to help individuals improve their skills.

Curriculum Enhancement:

• Stay current with industry advancements in CNC machining technology.
• Update training materials and curriculum to reflect the latest industry standards and best practices.
• Integrate new technologies and techniques into the training program.

Documentation:

• Maintain accurate records of training sessions, attendance, and trainee progress.
• Prepare and update training manuals, reference guides, and documentation.

Collaboration:

• Collaborate with other trainers, subject matter experts, and industry professionals to enhance training programs.
• Liaise with management to identify training needs and opportunities for improvement.

Qualifications:

• Qualified tool maker / fitter and turner (advantageous)
• Proven experience as a CNC machinist with expertise in both milling and lathe operations.
• Proficiency in programming CNC machines using CAM software and G-code.
• Experience in using EDGECAM / MASTERCAM / SOLIDWORKS.
• Strong knowledge of CNC machining principles, tooling, and materials.
• Excellent communication and presentation skills.
• Ability to adapt training methods to accommodate diverse learning styles.
• Patient and approachable demeanor with a passion for educating others.

Physical Requirements:

• Ability to demonstrate and supervise hands-on training activities.
• Comfortable working in a machine shop environment.

Application Support:

• Provide prompt and accurate technical support to customers and internal teams via various channels (e.g., phone, email, chat).
• Troubleshoot and resolve software-related issues, conducting in-depth investigations when necessary.
• Collaborate with software development teams to escalate and resolve complex technical issues.