Position Overview:

The Employee Relationship Specialist will play a crucial role in cultivating a positive employee experience and addressing workplace concerns. This individual will be responsible for developing strategies to enhance employee engagement, resolve conflicts, and promote a collaborative environment within our supply chain operations.

Key Responsibilities:

• Act as a point of contact for employees regarding workplace issues, concerns, and inquiries.
• Facilitate open communication between management and staff to foster a transparent work environment.
• Develop and implement employee engagement initiatives, including surveys, feedback mechanisms, and team-building activities.
• Mediate and resolve conflicts, ensuring fair and consistent treatment of all employees.
• Collaborate with HR to address performance management and disciplinary issues effectively.
• Provide guidance on company policies, procedures, and best practices related to employee relations.
• Conduct training sessions on communication, conflict resolution, and team dynamics.
• Monitor employee satisfaction and engagement levels, providing insights for continuous improvement.
• Assist in the development of an inclusive workplace culture that values diversity and employee contributions.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in employee relations or human resources, preferably within the FMCG or supply chain industry.
• Strong interpersonal and communication skills, with the ability to build trust and rapport.
• Proven experience in conflict resolution and mediation.
• Knowledge of labor laws and regulations related to employee relations.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to work independently and collaboratively in a fast-paced environment.