We are seeking a highly skilled E-Learning Specialist to be located at the head office based in Johannesburg. The successful incumbent will play a critical role in designing, developing, and delivering quality learning outcomes using technology to ensure employees acquire the right level of capability and knowledge. You will be responsible for driving the sustainable growth of digital learning aligned with the training strategy and needs of the business.

Job Description

• Collaborate with subject matter experts (SMEs) to translate learning objectives into impactful e-learning content.
• Design structured e-learning programs and learning paths aligned with organizational goals.
• Create and maintain an online faculty community and/or network, managing the LMS and Udemy library, and facilitating monthly compliance online campaigns (e.g., POPIA, phishing, etc.).
• Monitor and troubleshoot technical issues within the LMS to ensure seamless user experiences.
• Use relevant tools, such as Articulate Storyline, to develop instructional materials with interactive modules, video content, and related assessments to ensure competence.
• Edit videos, record voiceovers, and create animations to ensure high-quality content delivery.
• Design and implement assessments to measure learners understanding of course materials.
• Identify fit-for-purpose training needs that can be digitized.
• Apply relevant instructional design theories and methodologies to create online learning experiences.
• Analyze course content and learning outcomes for alignment and review for instructional gaps.
• Evaluate and adapt existing course materials to meet quality and accessibility standards.
• Conduct post-training assessments of data and learner feedback to refine and improve course content and ROI.
• Conduct usability testing to evaluate course functionality and content clarity.
• Design and provide instructional technology training (e.g., seminars, workshops, self-paced, etc.) for staff.
• Identify new tools and technologies that support the learning strategy of developing and offering digital training to the business, evaluating their effectiveness and recommending adoption where required.
• Design, develop, and/or convert courses, instructional materials, media, and other electronic instructional information consistent with adult learning theory and best practices for delivery in supported online learning modalities.
• Stay current on online learning trends, educational developments, and teaching strategies.
• Support the development of policies, practices, and standards that facilitate the effective use of online learning technologies (this may include creating guidelines, standards, templates, handbooks, etc.).
• Perform other related duties as assigned.

Minimum Requirements

• Relevant Diploma/Degree or equivalent qualification in Human Resource Development or ODETD Practices. A UX/UI Design qualification is mandatory for this role.
• Minimum of 3 years of extensive e-learning training experience.
• Accredited Assessor, Moderator, Facilitator, and accreditation in designing learning material.
• ETDP qualification is required.
• Certification in using digital training tools, instructional design, and graphic design.
• Certificate and work experience in Predictive Analytics and Data Analytics.

Behavioural Competencies

• Excellent interpersonal and communication skills (at all levels).
• Highly articulate with the ability to translate and explain complex ideas and concepts to a variety of audiences.
• Excellent analytical skills with the ability to concisely translate complex data and documentation.
• Strong relationship-building skills with a focus on the customer.
• Strong verbal and written communication skills.
• Strong facilitation and negotiation skills.
• Strong stakeholder management skills.
• Ability to work simultaneously on several different initiatives, displaying excellent time management and organizational skills.
• Displays a desire to improve and progress knowledge and experience, readily accepting guidance and feedback on performance.
• Analytical thinking.