The Administrator is responsible for providing support and administration functions to the client. The incumbent will maintain the financial system information and assist with general administrative tasks to ensure efficient operations.

Job Duties and Responsibilities

• Register new vendors, suppliers, and customers on the financial system.
• Ensure all vetting documentation for contractors, suppliers, and vendors is completed, updated, and relevant.
• Create item/sales kits on the financial system.
• Maintain financial system information related to purchase requests and purchase orders for vendors, suppliers, and customers.
• Collect information from vendors, suppliers, and customers to process invoicing, material management, and deliveries.
• Process supplier receipts and invoicing upon receipt of applicable backing documents.
• Assist with reconciling supplier invoices with statements for payment.
• Provide professional, responsive, and customer-focused service to internal and external suppliers/customers.
• Perform administrative duties for client managers as required.
• Coordinate queries directed to client as needed.
• Ensure effective office operations, including reporting on operational activities, ordering stationery, handling escalations, notifications, and managing team attendance schedules.
• Provide daily, weekly, and monthly reports for the client.

Customers

• External: Customers, vendors, contractors, and subcontractors.
• Suppliers and Service Providers.
• Internal: Sales, Marketing, Product Development, Program Managers, and Rollout Managers.

Education

• Matric.
• Financial Systems training (Sage experience is an advantage).

Experience

• At least 2 years experience in departmental and administrative support.
• Experience working in a multi-site/department operation.
• Excellent interpersonal and communication (oral and written) skills.
• Any combination of training and/or experience demonstrating the ability to perform the described duties.
• Experience in a customer-facing environment.