Our client is seeking a SHEQ Officer who is responsible for maintaining and enhancing the organizations Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) in compliance with ISO 9001 and ISO 45001 standards. This role ensures operational excellence, regulatory compliance, and a culture of quality and safety across the organization. The SHEQ Officer leads risk management, staff competency development, audits, and continuous improvement initiatives, acting as a key link between management, employees, and clients.

Key Responsibilities

• Maintain and enhance QMS in line with ISO 9001.
• Implement and continuously improve OHSMS per ISO 45001.
• Manage industrial client safety files and compliance documentation.
• Ensure technical staff site-readiness, including medicals and training.
• Lead risk assessments, hazard identification, and mitigation strategies.
• Promote a safety-first culture and monitor adherence.
• Document procedures and ensure compliance.
• Manage non-conformances and corrective actions.
• Facilitate internal and external audits and management review meetings.
• Deliver training programs and assess staff competency.
• Monitor KPIs, manage job management software, and maintain accurate records.

Performance Metrics

• Quality & Safety Systems: QMS and OHSMS are compliant, practical, and consistently applied across the business.
• Audit Performance: Internal and external audits are well-managed with minimal findings and timely close-out of actions.
• Corrective Action Management: Non-conformances and risks are identified early and resolved within agreed timeframes.
• Risk Management: Risk assessments are current, practical, and effectively used to prevent incidents.
• Training & Competency: Mandatory training is completed, competency gaps are addressed, and learning is applied on the job.
• Safety Culture: Promotes a positive, proactive safety culture where employees feel supported and engaged.
• Stakeholder Communication: Communicates SHEQ information clearly, accurately, and on time to staff and management.
• Documentation & Administration: SHEQ records, systems, and job documentation are accurate, current, and audit ready.
• KPI Achievement: Performance targets are met or exceeded and tracked consistently.
• Professional Conduct: Demonstrates ownership, integrity, continuous learning, and leadership by example.

Qualifications

Minimum Qualifications

• Diploma or Degree in Occupational Health & Safety, Quality Management, Engineering, or a related field.
• Formal training in ISO 9001 (Quality Management Systems) and ISO 45001 (Occupational Health & Safety Management Systems).
• Valid drivers license and willingness to travel

Preferred / Advantageous Certifications

• ISO 9001 Internal Auditor certification.
• ISO 45001 Internal Auditor certification.

Experience

• Minimum 5 years experience in a SHEQ / Quality & Safety role.
• Proven experience managing QMS and OHSMS systems in line with ISO standards.
• Demonstrated involvement in internal and external audits.
• Experience conducting risk assessments, incident investigations, and corrective actions.
• Experience delivering training and competency assessments.

Preferred Competencies & Traits

• Strong organisational and administrative skills with high attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced sales environment.
• Customer-focused approach with strong relationship-building skills across internal and external stakeholders.
• Clear and professional written and verbal communication skills.
• Experience using CRM systems with strong data accuracy and reporting capability.
• Commercial awareness with the ability to identify and support upselling and cross-sell opportunities.
• Strong problem-solving skills and the ability to respond effectively to customer and internal enquiries.
• Proactive, adaptable, and able to work independently while contributing to team objectives.

Technical Skills

• Strong knowledge of ISO standards and regulatory compliance.
• Proficient in document control, reporting, and job management systems.
• Competent in MS Office and compliance tracking tools.