RESPONSIBILITIES

The role includes, but is not limited to:

• Collaborate with business users and stakeholders to gather, document, and translate system requirements into functional specifications.
• Execute system upgrades, configuration changes, and patch management with minimal impact on daily operations.
• Assist with the implementation, rollout, and maintenance of new applications and systems, including testing, user training, and post-deployment support.
• Support data integrity, migration, and integration efforts across systems using APIs, ETL tools, or scripting solutions.
• Ensure all applications comply with security, performance, and regulatory standards.
• Provide Tier 2/3 technical support for escalated system and application-related issues.
• Design, develop, and maintain backend services, APIs, and system integrations.
• Develop responsive, maintainable frontend components as required.
• Write clean, well-structured, and testable code that adheres to best practices and coding standards.
• Participate in peer code reviews, quality testing, and deployment processes.
• Diagnose and resolve software defects, system bugs, and performance issues.
• Contribute to DevOps initiatives and CI/CD pipeline improvements.
• Maintain focus on security, scalability, and system performance in all technical solutions.
• Provide day-to-day support for systems and ensure timely resolution of operational issues.
• Evaluate existing systems, interfaces, and workflows to identify opportunities for automation and process improvement.
• Collaborate with management to design and develop business reports and dashboards for data-driven decision-making.
• Engage with external service providers and software developers when required to resolve system or integration challenges.

REQUIREMENTS

• Relevant tertiary qualification in Information Technology and/or Software Development.
• 3-5 years experience in software development or systems support.
• Strong understanding and working knowledge of accounting and ERP systems.
• Experience in both project-based and business-as-usual (BAU) environments.
• Exposure to the property or related industries will be advantageous.
• Advanced proficiency in Excel and general computer applications.

SKILLS

• Comprehensive knowledge of current IT applications, technologies, and best practices.
• Strong analytical and numerical reasoning with the ability to identify and address issues proactively.
• Excellent interpersonal and communication skills with the ability to manage stakeholder relationships effectively.
• High standard of written communication and documentation skills.
• Experience with scripting or programming languages is advantageous.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency in at least one backend programming language such as:
  C#/.NET, Java, Node.js (JavaScript/TypeScript), C++, or Python