Cape Town, Western Cape, South Africa

Hygiene Consultant - Cape Town (Muizenburg)

 Job Description:

The Hygiene Consultant is responsible for driving new placements and recurring sales of hygiene chemicals and cleaning equipment across commercial, retail, food production and hospitality environments. It covers the full sales cycle, from prospecting, site assessments and product demonstrations through to closing, onboarding and post-sale support, with a focus on growing product usage and maintaining long-term customer relationships.

Target customers include hotels, restaurants, retail chains, catering companies, bakeries, food manufacturers, healthcare facilities and industrial clients with hygiene or cleaning equipment requirements.

Key Responsibilities

  • Identify and secure new clients across the hospitality, catering, retail, healthcare, manufacturing and food service sectors.
  • Conduct on-site hygiene assessments and demonstrate the cost-in-use and return-on-investment benefits of relevant products and equipment.
  • Plan, conduct and follow up on product demonstrations and trials with prospective and existing clients.
  • Manage relationships with key clients to support repeat orders and cross-selling of complementary products.
  • Coordinate equipment installation and setup with service teams as part of the client onboarding process.
  • Ensure clients receive appropriate training on equipment use, chemical handling, usage procedures and safety requirements.
  • Monitor product consumption, address client queries or issues and manage contract renewals.
  • Maintain accurate CRM records, sales forecasts, pipeline information and activity reports.
  • Use standard proposal templates, product data sheets, sales reports and cost-in-use calculators as part of the sales process.
  • Ensure activities comply with applicable OHSA and food-safety standards.
  • Comply with POPIA requirements when handling customer information.
  • Work towards agreed performance measures relating to new account acquisition, sales growth, client retention, repeat orders, proposal conversion, forecasting, activity tracking, training and client satisfaction.

Minimum Requirements

  • Matric.
  • 2–5 years' B2B sales experience in hygiene, cleaning chemicals, catering or retail equipment, or related industries.
  • Proven ability to develop new business and manage long-term client accounts.
  • Valid driver's licence and reliable vehicle.
  • Strong communication and presentation skills, with the ability to engage with chefs, facility managers, store managers and procurement teams.
  • Competence in MS Office and CRM systems.

Advantageous Experience

  • Tertiary qualification or sales diploma.

Key Competencies

  • Consultative sales and relationship management.
  • Territory planning and pipeline management.
  • Technical aptitude, including an understanding of cleaning processes, chemical handling and equipment functionality.
  • Ability to train and coach client teams.
  • Commercial awareness and cost-benefit analysis.

If you meet the requirements and would like to be considered for this opportunity, please submit your application through the link provided. Only candidates who meet the role requirements will be contacted.

  Required Skills:

Handover New Business Development Reports Performance Renewals Data Staff Training Hospitality Support Development Templates Customer Retention Catering Key Performance Indicators Analysis Presentation Skills Compliance Healthcare Onboarding CRM Retail Account Management Coaching Manufacturing Procurement Business Development Records MS Office Documentation Planning Business Training Sales Communication Management