Job Description:
Requirements:
Minimum of 3 to 7 years of experience.
Previous experience in administrative and client relations tasks (preferrable females)
Excellent communication skills and organizational skills.
Strong leadership and people management skills.
Ability to multitask and solve problems under pressure.
Experience using operational software (Connecteam, Trello, or similar).
English language.
Responsibilities:
Manage daily office operations, including scheduling, filing, and correspondence.
Prepare reports, presentations, and internal documentation as needed.
Maintain organized records of client communications.
Coordinate meetings, travel arrangements, and logistics for team members.
Support HR and finance teams with basic administrative tasks.
Ensure compliance with internal policies and assist in process improvements.
Serve as the primary point of contact for client inquiries, ensuring timely and professional
responses.
Build and maintain strong relationships with existing clients through regular follow-ups and checkins.
Assist in onboarding new clients, ensuring a smooth and welcoming experience.
Track client satisfaction and escalate concerns to relevant departments when necessary.
Coordinate with internal teams to ensure client needs are met efficiently.
Maintain CRM systems with up-to-date client information and interaction history.
Support client events, workshops, or training sessions as needed.