Job Description:
Power BI Information Systems Analyst
Responsibilities:
- Prepare and analyze reports and dashboards using Power BI to support operations management in decision-making.
- Manage and maintain internal networks, server systems, and ensure data security.
- Install and update operating systems and software used in branches and the head office.
- Monitor and maintain rental systems and software (e.g., Speed or similar systems).
- Manage data backup operations and ensure recovery when needed.
- Coordinate with vendors and service providers to resolve complex issues.
- Train employees on the efficient use of technical systems.
- Monitor and improve system performance in line with operational requirements.
- Provide direct technical support to company employees and resolve hardware and software issues.
Required Qualifications:
- Bachelors degree or diploma in Information Technology, Computer Engineering, or a related field.
- Minimum of 3 years of practical experience in technical support, preferably in the car rental sector.
- Strong knowledge of networks, servers, and databases.
- Experience in rental management systems and software.
- Strong problem-solving skills and ability to work under pressure.
- Excellent in English (reading, writing, and speaking).