Job Description:
Job Title:
SENIOR PAYROLL & PERSONNEL SPECIALIST
Division/ Function:
PAYROLL DEPARMENT
Reporting Structure:
Reports to:
Payroll & Personnel Team Leader
Direct Supervision of:
- Payroll and Personnel Specialists
Duties & Responsibilities:
- Review all payroll outputs monthly to ensure accuracy and completeness using checklists; prepare payroll calculations for large headcount clients for Leaders review. Follow up on salary cost transfer from clients with finance team to ensure funds are received on time; any changes in outputs communicated by clients need to be applied on software; make sure social insurance formula is updated for all clients once communicated, whenever changed by authorities; ensure bank account details for each payslip processed is accurate.
- Responsible to reconcile social insurance actual versus system balances report differences to Team Leader; social insurance cases, online registration/de-registration, preparation of Form 2s.
- Update contact clients on the spot whenever new update is required; or delete when a client leaves.
- Responsible to review personnel files prepared by the team; review employment contracts and renewals prepared by the team; medical insurance tracker.
- Daily focus on closing out ticketing system pending cases; make sure all trackers are updated daily; ensure quick responses to all client emails and queries are handled.
- Handle new client onboarding on software; read new scope on agreements for clients to understand requirements; close clients on software monthly; ensure all scope items per client agreement are implemented and any additional services done invoiced.
- Request logos of clients for our website to match with current client lists. Send to Leader.
- Response to handle work permit process A-Z; ensure clients are communicated updated on the process; handle requests on urgent basis; handle CoE requests; ensure finance is communicated on progress so they can invoice clients; cancel work permits once confirmed to close by clients.
- Communicate to co-employees of clients the importance to minimise holidays balances quarterly; track co-employee vacation balances .
- Responsible for medical insurance renewal, additions of new joiners; deletion of leavers; and communication with clients.
- Annually, delegation letters to arrange with all clients, where applicable, and ensure 2 messengers from Keys side are included; handle year end closing process including tax reconciliations.
- Handle all online calls with clients when necessary; personnel onsite visits to clients.
- Handle monthly and quarterly tax filing report.
- Responsible to communicate to clients and implement ER fund calculations once headcount is reached
Core Deliverables:
- Social insurance tracker.
- Payroll overview report weekly.
- Contact list for clients.
- Work permit summary.
- Checklist of payroll outputs signed monthly.
- Payroll calendar.
- Local authority.
- Client notes summary.
- Weekly summary on cases.
- Social insurance reconciliation.
- Weekly report on email with cases per each client.
- Refundable deposit summary.
- Employees bank accounts tracker.
Internal Cross Working Relations (Departmental):
- Finance Team
Job Requirements:
Education:
- Bachelors degree in a relevant field
Relevant Experience:
- At least 5 years of experience in a relevant to Payroll & personnel Specialist
Computer Skills:
- V. good computer skills, using Microsoft Office applications.
Language Ability:
- Excellent command of English & Arabic languages
Working Conditions:
- Office based
- Visits to clients