Job Description:
SAP SuccessFactors Performance & Goals Management Solution Consultant:
SAP SuccessFactors PGMG expert, will implement, redesign, and support SAP SuccessFactors PMGM with third-party integration.
Key Responsibilities & Requirments
- Minimum of 8+ years experience in SuccessFactors Performance & Goal Management including Calibration.
- Lead end-to-end support/improvement on SAP SuccessFactors PGM enablement initiatives.
- Interact with clients to understand the business requirements for template configuration, testing, deployment, support, and continuous enhancements.
- Perform detailed analysis of complex business process requirements and provide solutions.
- Ensure to deliver and meet the business requirements to ensure timely delivery.
- Ability to address top-priority issues on an urgent basis and ability to work under pressure.
- Possess an in-depth understanding of SAP SuccessFactors HXM Suite conceptual and expert in SuccessFactors Performance and Goal Management module.
- Expertise in Integration synchronization from third-party integration to SF PMGM.
- Certified in SuccessFactors Performance & Goals Management is mandatory.
- The candidate must have strong problem-solving skills, be self-directed, and be capable of working with minimal supervision, provide L1, L2, and L3, and liaise with L4 (SAP Product team) for any Product bugs/issues.
- Must have a strong, demonstrated commitment to customer service and be committed to continually reviewing processes and procedures to enhance service quality and support.
- Good interpersonal and organizational skills with the ability to communicate effectively with technical and Product Vendor.
- Ability to be flexible and work analytically in a problem-solving environment
- Understand SAP's business development process, particularly related to Performance and Goal Management solution.
- Have experience interacting with various organizational levels, including senior HR and business team.
- Should have customization PGM experience, in configuration and provisioning system.
- Ability to modify the XML Performance & Goal templates to achieve business requirements /support.
- Should have experience in creating and customizing reports based on business needs.
- Ability to support and address the SSO SAML 2.0 issues in case of any authentication failure from SuccessFactors to AD integration.
- Expert in understanding and supporting the User groups and Permission roles.
- Ensure continuous monitoring of the SF PGM product patches/enhancements /fixes related to the Product and ensure the system is up and running.