Technical Quality Manager

 Job Description:

KEY RESPONSIBILITIES

  • Build, implement, maintain and continuously improve the factory Quality Management System and ensure effective deployment across departments.
  • Participate with senior management in setting quality objectives, policies, priorities and improvement plans, and provide clear quality performance reporting.
  • Lead product and process quality across incoming inspection, in-process inspection, final inspection, testing and release of finished products.
  • Establish and maintain appropriate quality controls for wire-harness operations, including cutting, stripping, crimping, assembly, soldering where applicable, connectorization, continuity/electrical testing, marking and final workmanship acceptance.
  • Define inspection standards, acceptance criteria, sampling/inspection frequencies and control points according to customer, product, process and applicable standard requirements.
  • Lead root-cause analysis and corrective/preventive action for nonconformities, internal defects, customer complaints, repeated failures and significant process deviations; verify effectiveness of actions.
  • Develop and control PFMEA, Control Plans and relevant process-quality documentation; apply SPC, MSA and process capability techniques where relevant.
  • Support APQP/PPAP or equivalent customer/product approval requirements where applicable, and ensure quality readiness for new products, changes and launches.
  • Lead internal quality audits and process audits; prepare audit plans, follow findings to closure and report significant risks and recurring issues to management.
  • Coordinate external certification, surveillance and customer audits; address findings and protect continuity of required certifications.
  • Manage customer-quality requirements, complaints, technical quality communication and agreed urgent quality actions; ensure confidentiality of customer and company information.
  • Oversee supplier-quality performance and incoming material quality; participate in supplier evaluation, escalation and corrective-action follow-up when quality issues arise.
  • Ensure calibration and verification systems for measuring and testing equipment are established, maintained and traceable.
  • Ensure identification, traceability, segregation and control of nonconforming product and appropriate storage/handling quality requirements.
  • Monitor quality KPIs and trends, analyze performance data, identify systemic risks and lead continuous-improvement initiatives based on evidence.
  • Prepare and support Management Review meetings and follow up resulting decisions, actions and improvement commitments.
  • Lead, coach and develop the Quality team; define responsibilities, competency requirements, training needs and performance expectations.
  • Provide technical quality guidance to Production and other departments while maintaining independent quality judgment and evidence-based decision making.
  • During the current organization-building stage, oversee or coordinate applicable environmental, occupational health & safety and related compliance requirements, with clear interfaces and escalation to management.
  • Keep applicable quality, environmental and compliance requirements current and support the factory in meeting customer, regulatory and certification obligations.

Requirements 

Bachelor's degree in Electrical, Mechanical, Production, Industrial or related Engineering discipline.

8–12 years of manufacturing quality experience, including at least 3 years in a supervisory or managerial role.

Strong preference for Automotive, Wire Harness, Cable Assembly, Automotive Electrical Components or comparable high-volume discrete manufacturing.

Strong practical knowledge of ISO 9001. IATF 16949 knowledge/experience is strongly preferred where automotive customer requirements apply.

Practical capability in PFMEA, Control Plans, SPC, MSA, 8D, 5 Why, Fishbone/root-cause analysis; APQP and PPAP strongly preferred where applicable.

Knowledge of IPC/WHMA-A-620 or equivalent customer-specific wire-harness workmanship/acceptance standards is a major advantage.

Hands-on understanding of process quality, inspection, testing, defect analysis, traceability, calibration and manufacturing process controls.

Strong shop-floor presence; able to build systems and teams from an early-stage environment; firm, evidence-based and collaborative; able to challenge Production or other stakeholders professionally without unnecessary conflict.

Comfortable using ERP/QMS data, quality dashboards, trend analysis and structured reporting to support decisions.

Good professional English for standards, customer requirements, audits and technical documentation.