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167 Open positions

Description:

Instrument and monitor capacity and utilization in VoIP-based enterprise Contact Center platforms like Genesys, or 3CX or other contact center solutions. Solution administration, troubleshooting, and upgrading. Problem-solving the ability to handle complex enquiries and also the everyday challenges involved. Provide technical support for all contact center systems and tools Present professional, efficient and friendly customer service to all customers/agents. Manage daily work schedule to ensure sufficient call center coverage. Assist …

Description:

Lead development of features, experiments, technical components and systems. Lead and mentor other technical team members. Learn additional mobile team related software platforms. Work collaboratively in an Agile/Scrum team Work with in-house application teams and other IT teams in the department Have passion for technology and the ability to learn new concepts quickly Have strong sense of ownership and drive Have strong communication skills Have detail-oriented mindset Stand firm on …

Description:

Participate in full app life-cycle: concept, design, build, deploy, test and release to app store. Work with product teams on new product ideas, designs, prototypes and estimates. Keep up-to-date on current and upcoming features in relevant products and platforms. Drive a best practices approach to the continuous improvement of our products, processes, and tools. Write and maintain documentation for all features in development. Developing Hybrid Mobile Applications Experience of working …

Description:

Description Work collaboratively in an Agile/Scrum team Work with in-house application teams and other IT teams in the department Have passion for technology and the ability to learn new concepts quickly Have good communication skills Have detail-oriented mindset Stand firm on his/her own ideas but also at the same time flexible enough to listen to and accept others ideas Prepare required documentation and specification Work closely with product management UX …

Yangon, Myanmar

Description:

As a core component of KBZ Bank Analytics centre of excellence (ACE) team, this role, in technical stream, will be responsible for the design, development and delivery of data engineering solutions such as data lakes, data warehouses, data pipelines and orchestration of operational processes. Data Engineers work hand-in-hand with IT department / platform vendors / merchant systems / social media platforms. Description Data Pipeline Development: Collaborate cross-functionally to design, implement, …

Yangon, Myanmar

Description:

Team player role in business intelligence stream, the role holder is accountable for working in business intelligence tasks as an individual contributor. We are seeking experienced resource in this position, therefore the confidence and capability to work independently is expected from a BI analyst. Description Support the business enquiries pertaining to the delivery of information on day to day basis. Support the development of KPIs that are most important to …

Yangon, Myanmar

Description:

Business Analyst Description The Business Analyst acts as a conduit between the business community and IT. The main task of business analyst is to identify customer business problems/requirement and find the most effective solution. Study and analyze user requirements, so as to prepare detailed functional specifications and related documents Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment Collaborate with developers …