Yangon, Myanmar

Learning & Development Officer

 Job Description:

The Learning Solutions Associate is responsible for designing, developing, and implementing effective training programs aligned with organizational needs. This role involves creating training frameworks, facilitating learning initiatives, and collaborating with stakeholders to enhance employee development. He/she will also oversee e-learning content development, ensure program handover for BAU (Business As Usual) training, and analyse organizational training needs to recommend improvements.

KEY RESPONSIBILITIES

  • Develop and initiatives training programs according to the organizational needs
  • Prepare training master plan, Learning calendar, L&D initiative tour, program process and framework
  • Deliver and facilitate the training or learning program and TOT to training delivery team
  • Handover to training program team for BAU Training
  • Perform e-learning content development, plan and user engagement activities
  • Assist the HOD and to ensure all programs are aligned with the organizational needs
  • Assist to develop policies, guidelines and form & formats
  • Communicate the internal and external stakeholders/vendor regarding to new training programs and development plans
  • Suggest the training programs or development plans according to the feedbacks from the internal stakeholders
  • Analyze the current situation of the organization by observing the branches, business units and functions
  • Collaborate with team to achieve objectives
  • Prepare to Learning status and presentation
  • Facilitate the training programs as a learning partner
  • Other duties and responsibilities assigned by management

JOB REQUIREMENTS

  • At least 2 years of experience in a learning and development role, with a focus on provide learning solution.
  • A degree in Education, Human Resources, Business Administration, or a related field.
  • Strong analytical skills, attention to detail, and the ability to work collaboratively with cross-functional teams.
  • Proficient in MS Office and G suite
  • Ability to multitask and prioritize work
  • Excellent verbal and written communication skills, with the ability to present complex information clearly.
  • Demonstrated ability to lead projects and initiatives, with a focus on achieving high standards of training excellence.

Who We Are

Since 2017, KBZ Bank has undergone a significant transformation to become Myanmar's leading digital and mobile-first bank. Our initiatives have included restructuring leadership, enhancing risk management, and improving transparency. Notably, we launched KBZPay in 2018, a mobile wallet now serving over 10 million users, greatly expanding financial inclusion. Recognized for our governance and inclusion efforts, we continue to drive growth and accessibility in Myanmar's banking sector.

WHAT'S IN IT FOR YOU:

  • Rapid growth opportunities with a steep learning curve.
  • A dynamic and challenging work environment in the banking sector.
  • Commitment to your personal and professional development.
  • A diverse and international team fostering inclusion.
  • Engaging in company and team events.
  • Immediate responsibility and impact in a fast-evolving global bank.
  • Comprehensive benefits include health insurance and ongoing learning and development opportunities.
  Required Skills:

Handover Organization Business Units Accessibility Transparency Training Programs Attention To Detail Analytical Skills Insurance Banking Human Resources Communication Skills Risk Management Education MS Office Administration Business Leadership Training Communication Management