Commercial & Operations Specialist
Job Description:
Job Purpose
We are seeking a detail-oriented and motivated role holder to support our e-commerce commercial activities along with account bookkeeping and administrative functions. This cross-functional role is ideal for those who want exposure to sales strategy, partner/vendor coordination tracking, and operational efficiency within a dynamic online business environment. This role will work closely with multiple internal and external stakeholders in dynamic and agile environments.
Job Description
Commercial Support
- Assist the team in onboarding and managing sellers by using seller management portals.
- Support campaign setup, tracking, and campaign sale performance monitoring.
- Monitor category performance & target tracking using sales data.
- Prepare weekly/monthly performance reports for internal analysis and management.
- Maintain accurate sales documentation and records, preparing regular reports on sales performance and market conditions.
- Coordinate with other teams, such as marketing, sales, and customer service to achieve business objectives.
Account Bookkeeping & Administrative Tasks
- Set up seller commission rates by using portals
- Resolute settlement report & refund issue which related sellers in timely manners
- Handle invoice preparation, reconciliation, account payable and receivable or expense claims and follow-up with Head Office finance team and external partners.
- Processing daily, weekly, monthly transactional reports and other related accounting reports.
- Contribute as administrative and operations support
Job Requirement
- Bachelor's degree or higher (Accounting background is a plus)
- 2+ year related experience required
- Strong attention to detail analytical skills and organizational skills.
- Proficiency in Microsoft Excel/Google Sheets (vlookup, pivot tables).
- Microsoft Office proficiency
- Effective communication and coordination abilities.
- High working flexibility to drive the team goals.
Ability to multitask, work independently, and meet deadlines.
Required Skills:
Flexibility Pivot Tables Sales Strategy Sales Performance Settlement Operations Analysis Effective Communication Bookkeeping Organizational Skills Onboarding Operational Efficiency Agile E-commerce Attention To Detail Analytical Skills Excel Strategy Records Preparation Accounting Documentation Finance Business Marketing Customer Service Microsoft Office Sales Communication Management