POS and Ecommerce Product Solution Manager
Job Description:
The role holder is responsible for overseeing the integration, testing, and maintenance of card payment gateway systems while ensuring seamless and secure card payment processing. They will collaborate with internal teams, merchants, and vendors to drive the development and success of card payment solutions, focusing on both technical integration and business performance.
- Develop and maintain integrations with various payment gateways (e.g., Visa, MasterCard, MPU,QRPay) to meet merchant and business needs.
- Work closely with the development team to ensure features are delivered on time and meet quality standards, and address technical issues in new releases.
- Implement, test, and maintain the Merchant Management System and Merchant Portal.
- Work closely with merchants to understand their card payment processing Integration needs and provide solutions for merchants integrating our payment gateway with their E-commerce websites and apps.
- Serve as the primary liaison between internal teams (Card IT, card operations, and Sale/ME team) and external vendors, ensuring smooth coordination and feedback on card payment solutions.
- Prepare user guides and provide training to internal teams on new technical releases and updates in card payment processes.
- Define product requirements based on industry trends, customer feedback, and business performance data.
- Monitor the card payment business performance and make data-driven decisions to improve product success.
- Review and manage business contracts and financial agreements between vendors, suppliers, and internal teams..
Job Specification
- Bachelor in Computer Science or IT Business Management or related field.
- Proficient in payment gateway API integration, MMS (Merchant Management System) and card payment processing for POS and Ecommerce Sectors
- Strong communications and interpersonal skills
- Detail-oriented and highly organized
- Ability to work independently and as part of a team.
- Experience in the product development and management of card business processes
- Experience in providing training to the internal team on new technical releases
- Strong Problem solving and analytical skills
- Ability to work effectively in a cross-functional team environment
- Excellent communication and interpersonal skills
- Minimum of 3 years of experience in product management of card payment processing and API integration
WHO WE ARE
Since 2017, KBZ Bank has undergone a significant transformation to become Myanmar's leading digital and mobile-first bank. Our initiatives have included restructuring leadership, enhancing risk management, and improving transparency. Notably, we launched KBZPay in 2018, a mobile wallet now serving over 10 million users, greatly expanding financial inclusion. Recognized for our governance and inclusion efforts, we continue to drive growth and accessibility in Myanmar's banking sector.
WHAT'S IN IT FOR YOU:
Rapid growth opportunities with a steep learning curve.
A dynamic and challenging work environment in the banking sector.
Commitment to your personal and professional development.
A diverse and international team fostering inclusion.
Engaging in company and team events.
Immediate responsibility and impact in a fast-evolving global bank.
Comprehensive benefits include health insurance and ongoing learning and development opportunities.
Required Skills:
Integration Testing Management System Product Management Analytical Skills E-commerce Product Development Features Business Management Interpersonal Skills Problem Solving Integration Computer Science Vendors Suppliers Testing Maintenance Business Science Training Communication Management