The role holder is responsible for facilitating and maintaining good relationships with banks and NBFIs. The ideal candidate is expected to help resolve
operational issues with counterparties. He/She is also responsible for providing customers with adequate information about the banks products/services,and for retaining and cross-selling to customers.

Non-Bank Financial Institutions (NBFIs)

• Act as point of contact for establishing and maintaining business relationship with NBFIs
• Manage a portfolio of clients, comprising MFIs, NBFIs, Insurers, and extending the client base
• Evaluate new clients, structure credit facilities, perform credit assessment, cash flow projections and loan documentations
• Follow up and resolve client inquiries / issues through continuous interaction with clients, bankers, product partners, branch operations and other staffs Address and support commercial trade and remittance businesses
• Support client service as dedicated professional when needed in handling the day-to-day client activities / requests for processing.
• Provide exhaustive assistance in the resolution of commercial customers complex inquiries and issues.
• Follow up and resolve client inquires / problems through interaction with clients, bankers, product partners, branch operations and other staff in a timely and professional manner.
• Keep abreast with Banks latest Corp. products to ensure customers know about latest products offers.
• Liaising with internal department to solve clients issue and to fulfill customers satisfaction.
• Negotiate legal documents related to payroll agreement, service level agreement, bank guarantee to get to the standard format.
• Attend relevant internal and external corporate meetings, seminars and networking events.
• Engage in clients meeting and provide feedbacks on Bank products and services.

Job Requirement

• Bachelors Degree in Accounting, Business Finance, Economics or other business management discipline.
• 2-3 years of experience working in a similar role in a Bank.
• Strategic relationship development and credit analysis/loan structuring experience.
• Strong interpersonal skills and a team player with ability to coordinate with product partners and support functions.
• Able to handle complex client relationships independently.
• Strong understanding of various financial market.
• Efficient execution of assignments within a short time frame.
• Fluent in English (written and spoken). Chinese would be a plus.

WHO WE ARE
Since 2017, KBZ Bank has undergone a significant transformation to become Myanmar's leading digital and mobile-first bank. Our initiatives have included restructuring leadership, enhancing risk management, and improving transparency. Notably, we launched KBZ Pay in 2018, a mobile wallet now serving over 10 million users, greatly expanding financial inclusion. Recognized for our governance and inclusion efforts, we continue to drive growth and accessibility in Myanmar's banking sector.

WHAT'S IN IT FOR YOU:

• Rapid growth opportunities with a steep learning curve.
• A dynamic and challenging work environment in the banking sector.
• Commitment to your personal and professional development.
• A diverse and international team fostering inclusion.
• Engaging in company and team events.
• Immediate responsibility and impact in a fast-evolving global bank.
• Comprehensive benefits include health insurance and ongoing learning and development opportunities.