Job Purpose

• The role holder is responsible for the Devices team daily task in-house received computer repair and maintenance.
• Roll out service on site support for devices general issue.
• Report to Operation Lead Deputy Head via In-charge.

Job Description

• Computer Repair (Desktop, Laptop)
• Other Devices Hardware setup, installation and troubleshooting
• (Video conferencing, Mobile devices, Projector) etc.
• Operating System OS installation, other software installation
• Computer remote support and User request phone call error solving
• Roll out service on-site support (able to travel)
• Network cabling, termination, IP configuration, Connection testing
• Network sharing (Files, FTP, Printer)
• Domain AD user support knowledge
• Must have experiences for office end users support knowledges
• Able to work collaboratively with team members
• Good personalities and language skill

Requirements

• Bachelors degree and equivalent work experiences.
• Minimum 2 years in related IT experience.
• Computer repair and maintenance.
• Server and network general knowledge.