The role holder is responsible for operation technical support, testing for new release/fix and project, Troubleshooting the issue and reporting.

Description

• Performing to simulate the issues and testing to issue cases in UAT and Pre-Production environment before deployment to release in Production.
• Troubleshooting the issue and fixing related card network systems
• Troubleshooting (Visa,MasterCard,MPU,CUP,JCB) Network Connection Issue
• Providing necessary data and log to check the issues for vendors and deploy the release to fix the issues in Production
• Providing workaround solution for issue to smooth daily operation
• Develop technical documentation including user manuals, procedure documents and design documents
• Providing technical expertise to internal departments on payment-relatedLiaise with external vendors regarding payment systems issues
• Preparing the test cases related Issuing and Acquiring New Product and Changes
• Running the new projects related with Payment systems
• Network migration support for (Visa, MasterCard, MPU, CUP, and JCB)
• EMV Certifications for (MasterCard, Visa, UPI and JCB)
• PCI-DSS compliance for POS terminals
• Testing the patches for new requirements and fix of POS Devices
• Managing the tickets in Vendors JIRA
• Managing and Generation HSM Keys for POS/ATM
• Testing for new patches related Compliance of Issuing and Acquiring - card schemes (Visa, MasterCard, MPU, CUP, ,JCB)
• Support the UAT testing to eCom Merchants
• Support the UAT testing for new product and changes of i/mBanking, ISS and ACQ
• Supporting for Daily Operation Functions , Settlement and Reconciliation
• Provide the production support. If required, out-of-office hour support is needed.

Requirement

• Bachelor's degree in computer science or a related field
• Experiences in Oracle Database & SQL, Linux
• Knowledge in CoreBanking
• System Support and testing

WHO WE ARE
Since 2017, KBZ Bank has undergone a significant transformation to become Myanmar's leading digital and mobile-first bank. Our initiatives have included restructuring leadership, enhancing risk management, and improving transparency. Notably, we launched KBZPay in 2018, a mobile wallet now serving over 10 million users, greatly expanding financial inclusion. Recognized for our governance and inclusion efforts, we continue to drive growth and accessibility in Myanmar's banking sector.

WHAT'S IN IT FOR YOU:

• Rapid growth opportunities with a steep learning curve.
  
• A dynamic and challenging work environment in the banking sector.
  
• Commitment to your personal and professional development.
  
• A diverse and international team fostering inclusion.
  
• Engaging in company and team events.
  
• Immediate responsibility and impact in a fast-evolving global bank.
  
• Comprehensive benefits include health insurance and ongoing learning and development opportunities.