Job Purpose:

This role is mainly responsible for monitoring and preparing the KBZPay transaction statements within the SLA by ensuring 100% accuracy and and maintaining daily reports for the Legal team.

Key Responsibilities:

• Monitor & handle daily transaction which are received from Legal team by meeting SLA
• Prepare transaction statements in accordance with the service parameters, policies and standard operations procedures (SOP) by ensuring zero error and in a timely manner
• Identify to be complete documents about collateral as per rules and regulations and procedure of the Bank.
• Need to liaise with Legal team for updated guidelines and internal teams as well if required
• Inform immediately the appropriate supervisor of any irregular issues or transactions
• Escalate to management for any challenges which will have impact to daily operations
• Accountable for the maintenance and updation of all transactional records
• Know the task scope and meet KPIs by ensuring quality compliance.
  
• Flexible to work in shift assignments if required.
• Multi-tasking and time-management skills, with the ability to prioritise tasks.
• Help promote and maintain a positive company image.

Job Requirements:

• Prefer with at least 3 year of working experience in the related field is required for this position
• Experience working in banking / financial services would be an added advantage.
• Any Bachelor Degree Holder Able to communicate effectively at all levels.
• Good presentation skills and people skills; team player. Knowledge of customer service principles and practices.
• Strong proficiency in Microsoft Word, Excel and PowerPoint Basic English Skill.
• Demonstrates high energy, professionalism and maturity Being able to adapt to new situations and environments is important.

WHO WE ARE
Since 2017, KBZ Bank has undergone a significant transformation to become Myanmar's leading digital and mobile-first bank. Our initiatives have included restructuring leadership, enhancing risk management, and improving transparency. Notably, we launched KBZPay in 2018, a mobile wallet now serving over 10 million users, greatly expanding financial inclusion. Recognized for our governance and inclusion efforts, we continue to drive growth and accessibility in Myanmar's banking sector.

WHAT'S IN IT FOR YOU:

• Rapid growth opportunities with a steep learning curve.

• A dynamic and challenging work environment in the banking sector.

• Commitment to your personal and professional development.

• A diverse and international team fostering inclusion.

• Engaging in company and team events.

• Immediate responsibility and impact in a fast-evolving global bank.

• Comprehensive benefits include health insurance and ongoing learning and development opportunities.