Senior Sales Officer (Card)
Job Description:
The role holder is responsible to develop and execute the plans, support the team head and work with a wide range of stakeholdersincluding product teams, sales teams and marketing departments to achieve the business goals.
- Lead and perform all sales-related activities as directed by the Sales Manager.
- Make outbound calls to request appointments with potential clients and business partners.
- Provide after-sales support and maintain strong relationships with clients.
- Assist in merchant negotiations and onboarding for credit card promotions and conduct business meetings with merchants for monthly campaigns.
- Coordinate with merchants to establish and maintain credit card privilege partnerships.
- Manage VIP home service arrangements for both new and renewing credit card customers.
- Handle credit card application processes, especially from payroll companies and priority clients.
- Assist in drafting, reviewing, and preparing contracts for merchant partners.
- Prepare and update daily and weekly plans and schedules for all sales activities.
- Submit daily reports and updates to the Sales Manager and respond proactively to instructions and assist with tasks as needed by the Sales team
- Work closely with the Marcomms team to develop and launch marketing promotions or campaigns.
- Research and analyze emerging markets and business trends to uncover new opportunities.
- Respond flexibly to ad-hoc tasks and support the Sales team as needed.
Job Requirement
- Bachelors degree in Business, Marketing or similar field
- Strong interpersonal, negotiation and communication skills.
- Proven ability to manage client relationships and sales pipelines
- English language 4 skills
- Microsoft Office proficiency
- Excellent communication skills with ability to effectively communicate with multiple stakeholders
- High working flexibility to drive the team goal
- Knowledge of Banking products and services.
- Minimum 23 years of relevant experience in sales and customer service or business development
Required Skills:
Daily Reports Pipelines Partnerships Onboarding Instructions Credit Communication Skills Campaigns Banking Payroll Business Development Negotiation Research Marketing Business Microsoft Office Customer Service English Sales Communication