Main Duties and Responsibilities

A. Strategic

1. Provide leadership on key asset management and development issues for Members, Chief Officers and managers.

2. Formulate policy for the Asset Management and Development Division including a Council Housing Asset Management Strategy and House Building Delivery Plan. Develop creative and innovative solutions to service delivery, ensuring a process of continuous service improvement.

3. Ensure that asset management and development services are delivered safely and that appropriate assurance frameworks are in place for gas safety; electrical safety; fire safety and legionella safety and a good culture of compliance and continuous improvement exists in relation to all safety matters.

4. Ensure the performance of the Asset Management and Development Division is consistent with the Councils corporate vision, values and objectives.

5. Ensure the structure, systems and procedures within the Division operate effectively and where necessary recommend and implement improvements and modifications.

6. Provide a positive input into the wider management of the Directorate and contribute into the development of policies.

7. Draft, deliver and monitor service delivery plans in accordance with corporate aims, statutory requirements and best practice.

B. Managerial

8. Lead the Asset Management and Development Division, ensuring that employees are appraised, developed and well trained and motivated to achieve their full potential and also work together cohesively to deliver the Divisions objectives.

9. Overall management responsibility for the Directorate in the absence of the Chief Executive including attendance at corporate General Management Team.

10. Responsible for the people management issues of employees within the Division for matters including absence, recruitment and retention, disciplinary and grievance and personal development.

C. Divisional/Operational

11. Develop improvement programmes to deliver the requirements of the Housing Asset Management Strategy by commissioning stock condition surveys to confirm the value and investment requirements for the owned assets.

12. Propose programmes of house capital works in accordance with the Council's priorities and available resources and manage the implementation of agreed programmes within agreed budget limits

13. Procure external contracts through frameworks and procurement consortia to achieve value for money.

14. Implement the Housing Delivery Plan of new build housing throughout the Borough from inception through to completion both directly and through third party delivery including the development of partnerships with contractors and Registered Providers.

15. Ensure the effective management of planned and responsive maintenance to housing including in house gas servicing, electrical work and re-let of void properties, utilizing external contractors as and when required.

16. Ensure the work of the Division meets the requirements of the climate reduction strategy and works towards carbon neutrality.

17. Ensure that the Asset Management and Development Division is compliant with all statutory and regulatory requirements in relation to compliance including automatic door systems, warden alarm systems, fire safety including fire doors, fire detection and alarm systems, CDM Regulations, glazing, laundry equipment, lifts and hoists, Radon gas and tree safety and has in place an effective policy and performance management framework.

18. Ensure the development of health and safety practices within the Asset Management and Development Division and that risks to health are identified, mitigated and managed; systematic training undertaken; safe systems of work identified; and processes and procedures regularly reviewed and improved to protect employees and tenants and leaseholders.

19. Ensure an effective out of hours service is available to tenants and leaseholders.

D. Financial/Business Development

20. Ensure the Divisions service delivery plan, budget, targets and performance measures are prepared in accordance with corporate objectives. Monitor progress, produce regular reports and take remedial action, where necessary in order to ensure that budget and performance targets are met.

21. Develop and maintain successful internal and external working relationships and partnerships (with professional bodies, other local authorities, contractors, Registered Providers, local authority associations and external agencies) to support the delivery of a high quality, cost effective and customer focused services.

22. Ensure compliance with standing orders, financial regulations and statutory obligations.

23. Ensure grant received from external bodies is managed in line with any grant requirements.

24. Ensure the effective deployment of ICT systems and support the delivery of a high-quality property service and exploit the use of ICT to continuously improve services. Develop, implement, maintain and evaluate administrative and business systems and procedures to support the effective functioning of the Asset Management and Development Division.

25. Oversee the production and monitoring of a wide range of data, including national and local performance indicators to measure the effectiveness of the Divisions activity. Produce management reports and other appropriate information.

26. Promote, monitor and achieve high levels of customer satisfaction in all operational areas.

General Requirements

• Bachelor or Master' Degree from Reputable University
• Must have 15 years' experience in the property management and asset management areas.
• Have strong exposure in the asset management, property management, building facility management, business development, operation, housing and land management, ICT management, and other related asset management.
• Have in-depth experience in budgeting, financial (P&L) management, asset's depreciation, and inventory management.
• Able to speak Mandarin is a plus.
• Must be fluent in English.
• Willing to work extra hours or during weekend.
• Strong leadership skill.