Karachi, Pakistan

Sales Manager – International BPO Sales (ZR-709)

 Job Description:

We are seeking an experienced Sales Manager with a strong background in international BPO sales to lead our business development team. The ideal candidate will have a proven track record of managing high-performing sales teams, improving sales performance, and driving revenue growth by selling outsourcing solutions to international clients.

Key Responsibilities:

  • Lead, mentor, and motivate the sales team to achieve revenue targets.
  • Coach and train sales representatives to improve their sales skills and performance.
  • Monitor daily, weekly, and monthly KPIs and ensure team accountability.
  • Develop and implement strategies to improve lead conversion rates.
  • Build, optimize, and standardize sales processes and workflows.
  • Manage the sales pipeline and prepare accurate sales forecasts.
  • Conduct regular pipeline reviews and performance meetings.
  • Prepare and present weekly sales reports to management.
  • Collaborate with marketing and operations teams to support business growth.
  • Identify new business opportunities and expand the company's client base.

Required Experience:

Candidates should have experience selling one or more of the following services:

  • Customer Support Services
  • Technical Support
  • Remote Staffing
  • Virtual Assistants
  • Back Office Services
  • Appointment Setting
  • Lead Generation
  • Data Entry Services
  • Accounting Support
  • AI-enabled Outsourcing Services
  • Healthcare BPO
  • Legal Process Outsourcing (LPO)
  • IT Outsourcing
  • Recruitment Process Outsourcing (RPO)

Preferred Qualifications:

  • 5–10 years of experience in international BPO sales.
  • Previous experience managing and coaching a sales team.
  • Excellent communication, negotiation, and presentation skills.
  • Strong knowledge of CRM systems and sales reporting.
  • Experience working with clients in the US, Canada, UK, or Australia is highly preferred.
  • Ability to analyze sales metrics and develop data-driven strategies.
  • Self-motivated with strong leadership and problem-solving abilities.

Other Details:

  • Job Type: Full-Time
  • Location: Onsite
  • Office Location: Shaheed-e-Millat Road, off Shahrah-e-Faisal, Karachi
  • Working Hours: 8:30 AM – 5:30 PM EST (5:30 PM – 2:30 AM PKT)
  Required Skills:

Outsourcing Reports Performance Road Sales Performance Data Support Development Driving New Business Opportunities Operations Recruitment Presentation Skills Accountability Healthcare Lead Generation Reviews CRM Metrics Customer Support Coaching Technical Support Data Entry Business Development Negotiation Accounting Business Marketing Sales Leadership Communication Management