Karachi, Pakistan

Business Development Manager (ZR-710)

 Job Description:

We are hiring an experienced Business Development Manager – International BPO Sales to generate new business and sell BPO outsourcing services to clients across the USA, Canada, UK, and Australia. The ideal candidate will have a strong background in international BPO sales, a proven ability to close enterprise contracts, and experience building long-term client relationships.

Key Responsibilities:

  • Generate new business opportunities through outbound prospecting, networking, referrals, and inbound leads.
  • Build and maintain strong relationships with international clients.
  • Conduct discovery calls, client presentations, and Zoom meetings.
  • Prepare proposals, pricing, and customized outsourcing solutions.
  • Manage the complete sales cycle from lead generation to contract negotiation and closure.
  • Maintain CRM records, sales pipeline, and forecasting.
  • Collaborate with operations and delivery teams to ensure smooth client onboarding.
  • Meet or exceed monthly and quarterly sales targets.

Requirements:

  • 5–8 years of international B2B/BPO sales experience.
  • Proven experience closing deals with clients in the USA, Canada, UK, or Australia.
  • Experience selling one or more of the following services:
    • Customer Support
    • Technical Support
    • Remote Staffing
    • Virtual Assistants
    • Back Office Services
    • Lead Generation & Appointment Setting
    • Data Entry
    • Accounting Support
    • AI-enabled Outsourcing
    • Healthcare BPO
    • Legal Process Outsourcing (LPO)
    • IT Outsourcing
    • Recruitment Process Outsourcing (RPO)
  • Strong consultative selling, negotiation, objection handling, and relationship management skills.
  • Experience with CRM platforms and sales enablement tools.
  • Excellent written and verbal communication skills.

Preferred Background:

  • Any international BPO serving clients in the USA, Canada, UK, or Australia.

Preferred Tools:

  • HubSpot
  • Salesforce
  • Zoho CRM
  • Apollo.io
  • ZoomInfo
  • Lusha
  • Outreach
  • Salesloft
  • Instantly
  • LinkedIn Sales Navigator
  • Zoom
  • Slack
  • Microsoft Teams
  • Microsoft Office / Google Workspace
  • AI productivity tools (e.g., ChatGPT)

Other Details:

  • Job Type: Full-Time
  • Location: Onsite
  • Office Location: Shaheed-e-Millat Road, off Shahrah-e-Faisal, Karachi
  • Working Hours: 8:30 AM – 5:30 PM EST (5:30 PM – 2:30 AM PKT)
  Required Skills:

Microsoft Teams Outsourcing Road Data Support AI Development New Business Opportunities Management Skills Closure Deals Contract Negotiation Slack Referrals Operations Recruitment Hiring HubSpot Zoom Healthcare Lead Generation Onboarding CRM Customer Support LinkedIn Forecasting Networking Communication Skills Technical Support Presentations Data Entry Business Development Records Negotiation Accounting Business Sales Microsoft Office Communication Management