Karachi, Pakistan
Appointment Setter/Virtual Assistant (OR-00492)
Job Description:
We seek a proactive, detail-oriented, and results-driven Appointment Setter/Virtual Assistant to join our dynamic, multi-sector team. You will handle outreach, qualify leads, manage calendars, support internal operations, and ensure efficient coordination between departments and clients.
Must Haves
- 1-3 years of experience in appointment setting, customer service, or administrative support (industry experience in automotive, construction, hospitality a plus).
- Strong sales acumen and comfort making outbound calls and managing objections.
- Excellent written and verbal English communication skills.
- Proficient with CRM tools (HubSpot, Salesforce, Zoho) and productivity software (Microsoft Office, Google Workspace).
- Exceptional organisational and multitasking abilities with strong attention to detail.
- Self-motivated, professional, and reliable with a strong work ethic.
Responsibilities
- Initiate outbound calls/messages to prospective clients and leads.
- Qualify and engage prospects based on predefined criteria.
- Schedule and coordinate appointments between clients and internal stakeholders.
- Maintain up-to-date CRM records and track outreach progress.
- Follow up with leads who expressed prior interest.
- Collaborate with marketing/sales teams to improve outreach strategy.
- Manage calendars, book meetings, and coordinate logistics for executives and teams.
- Handle email communications and follow-ups with clients, vendors, and partners.
- Respond to customer inquiries related to signage, vehicle parts & service, construction updates, and restaurant management.
- Perform general administrative tasks including data entry, document formatting, invoice tracking, and report generation.
Other Details
- Job Timings: Night shift following US EST (Night Shift)
- Office location: Off to Shahrah-e-Faisal, PECHS, Karachi
Regarding the remote, the candidate will arrange a separate workspace and the required gadgets (Laptop-Corei5 6th generation minimum, noise-cancelling headphones, webcam, power backup)