Freight Associate

About the Role:

We are in the most exciting phase of our business warehouse digitalisation and transformation and we are looking for a Freight Associate to be part of this journey. As one of the few 100% Singaporean-owned and operated distribution centres, we pride ourselves on delivering excellence to our omni-channel business.

The Freight Associate plays a critical role in supporting freight operations, ensuring goods move efficiently, cost-effectively, and with minimal risk, while working closely with the logistics team, vendors, and frontline colleagues.

Key Responsibilities:

Freight Handling & Coordination

• Assist in coordinating inbound and outbound freight with exporters, carriers, warehouses, and retailers.
• Update freight records.
• Support shipping documentation, labelling, and record-keeping.
• Participate in regular stock counts and audits.

Vendor & Carrier Support

• Assist in obtaining competitive freight quotes and evaluating options for best rates.
• Liaise with vendors and carriers to confirm delivery schedules and resolve operational issues.
• Provide feedback on carrier performance and highlight improvement areas to the manager.

Cost & Risk Management Support

• Help identify opportunities to reduce freight costs through route planning and load optimisation.
• Assist with insurance claims for cargo loss or damage by gathering necessary documents and information.

Requirements:

• Minimum 12 years of experience in freight, logistics, or warehouse operations (entry-level candidates with relevant internships may be considered).
• Must be able for manual handling of goods
• Basic understanding of shipping documents and freight processes.
• Good communication and teamwork skills.
• Comfortable with basic Excel and warehouse management systems.
• Forklift certification is an advantage but not required.
• Attention to detail and accuracy.
• Strong organisational skills and ability to meet deadlines.
• Problem-solving mindset with a customer-first attitude.
• Willingness to learn and adapt in a fast-changing environment.