Beauty Advisor/ Senior Beauty Advisor

About Novela

Novela is Singapores first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances and makeup.

Novelas logo is a black quill pen, which is symbolic of a womans beauty, elegance and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

At present, we have 7 retail stores in the following locations:

• Bugis Plus
• Tampines 1
• PLQ
• Novena Velocity
• IMM
• Yuehwa (Chinatown)
• Waterway Point

Beauty Advisor / Senior Beauty Advisor

Are you passionate about beauty and delivering exceptional customer experiences? As a Beauty Advisor or Senior Beauty Advisor, youll play a key role in driving sales, engaging with customers, and contributing to the success of our store. From uncovering sales opportunities to building lasting relationships, this role is perfect for someone who thrives in a dynamic retail environment. Whether you're a seasoned professional or just starting your beauty journey, were excited to welcome you to our team!

• Recognize sale opportunities and be able to capitalize on upselling/ cross-presentation of items or services at the point of service.
• Contributes to achieving store goals in sales and service
• Participate on managing deliveries (unpacking, preparing, re-shelving or storing stock)
• Explaining the value and benefit of the Brand Membership to customers
• Engages customers in conversation and establish a connection to understand their needs
• Deliver premium retail experience by offering excellent after sales service/follow up
• Cultivate customer relationships to stimulate word of mouth and grow client database
• Any other ad hoc duties assigned by Store in Charge / Store Manager

Job Requirements:

• 1+ year of retail experience (excited to welcome newcomers to the beauty world too!)
• FULL TIME: 5.5 / 6 days work week, 44 hours based on roster
• PART TIME: we offer flexibility - from minimally 20 hours to 35 hours a week!
• Passionate about beauty and retail industry
• Excellent customer service and sales driven
• Good team player with a positive personality