Hồ Chí Minh, Ho Chi Minh City, Vietnam

QA Lead

 Job Description:

We are looking for an experienced QA leader to define and execute a comprehensive quality assurance strategy that supports our business goals and development roadmap. This individual will play a critical role in shaping quality standards across the organization, leading a distributed team of QA engineers and analysts, and ensuring the delivery of reliable, high-performing products.

Key Responsibilities

  • Develop and implement a robust QA strategy aligned with the companys objectives and product roadmaps.
  • Set and maintain quality benchmarks, processes, and best practices across all teams and projects.
  • Lead, coach, and grow a high-performing QA team across multiple locations and initiatives.
  • Drive the adoption and evolution of automated testing frameworks and performance testing tools.
  • Collaborate cross-functionally with Product, Engineering, DevOps, and Support to integrate QA into every phase of development.
  • Define and monitor key metrics and KPIs to evaluate quality trends, identify areas for improvement, and assess release readiness.
  • Ensure adherence to industry regulations and compliance standards (e.g., ISO, CMMI, GDPR) as required.
  • Cultivate a quality-first mindset within the organization, championing continuous improvement, accountability, and innovation.

Qualifications

  • Bachelors or Masters degree in Computer Science, Engineering, or a related discipline.
  • At least 5 years of experience in QA, with a minimum of 3 years in a leadership role.
  • Deep understanding of software development and testing lifecycles (SDLC, STLC), Agile/Scrum methodologies, and CI/CD pipelines.
  • Hands-on experience with modern test automation tools and frameworks (e.g., Selenium, JUnit, Postman, LoadRunner, Jenkins, Jira).
  • Strong leadership, communication, and organizational skills.
  • Familiarity with regulated environments such as healthcare, finance, or transportation is a plus.
  • ISTQB certification or similar professional QA credentials.
  • Experience with cloud testing platforms (e.g., AWS, Azure).
  • Understanding of DevSecOps and integrating security into the QA process.
  • Knowledge of AI/ML applications in test automation or quality analytics is a strong advantage.
  • Fluent in English, both spoken and written.
  Required Skills:

Key Metrics Readiness SDLC Organization Test Automation Adoption Analysts Performance Testing Compliance CI/CD Postman Pipelines Azure Organizational Skills Assurance Agile JUnit Accountability Healthcare AWS Selenium DevOps Metrics Transportation Software Development Continuous Improvement Analytics Quality Assurance Jenkins Automation Scrum Strategy Regulations Computer Science Security JIRA Software Finance Testing Engineering Business English Leadership Science Communication